Application Support Analyst

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The role is part of the application delivery and support team that supports the CDS Business Unit

Guided by the Application Delivery Manager, the Application Support Analyst (ASA) assumes various responsibilities. These responsibilities encompass the migration of legacy applications towards standardized enterprise technologies.

The ASA collaborates closely with business analysts and operational teams to either develop new products or enhance existing ones, ensuring alignment with overarching business objectives.

Additionally, the successful deployment of products to the production environment falls under the purview of the ASA. Furthermore, the ASA is accountable for the provision of ongoing production support and maintenance.

Qualifications :

A university degree in Engineering, Computer Science or equivalent program or experience.

Minimum 5+ years of experience in web applications development and maintenance

Familiarity with Agile frameworks

Strong problem-solving, analytical, technical, and troubleshooting skills

Excellent written and verbal communication skills

Ability to work independently, meet with stakeholders, complete any necessary research and drive deliverables, with minimal supervision

Proactive and highly self-motivated

Experience in designing, building, and maintaining business systems in cloud or on-premise,

Understanding of systems, business, data, and technical architecture disciplines, including key methodologies and approaches such as Service-Oriented Architecture (SOA), Business Process Management (BPM), and high-availability / high-performance systems design.

Experience and capability in translating non-technical user requests into complex technical specifications and solutions that meet business needs.

Proven experience with :

Legacy (Mainframe) and distributed platforms (Web Technologies)

Middleware (MQ Series / webMethods)

Relational Databases (DB2 and Sybase)

SWIFT and ISO messaging standards

Nice to Have(s) :

Previous experience in Financial Services and / or Capital Markets Industry

Knowledge of SQL

Experience with Tools related to requirements, test management

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.