Porter (Environmental Services)

Overview

Under the direction of Facility Services Management, the Porter is responsible for assisting the transport of patients and materials throughout the Hospital with a focus on safe work practices, high quality work and excellent customer service. The Porter’s duties include transporting patients for diagnostic tests and between patient units, as well as transporting specimens, blood work, medication, linen, equipment and mail within the Hospital. The Porter also responds to Code Blue, Code Pink and Code Omega.

Responsibilities

• Transport patients for diagnostic tests and between patient units as directed.
• Transport specimens, blood work, medication, linen, equipment and mail within the Hospital.
• Respond to Code Blue, Code Pink and Code Omega as required.
• Adhere to safe work practices and provide high quality customer service to patients and staff.

Education

• Completion of Grade 12 or recognized equivalent; BCLS certification is an asset.

Qualifications

• 1 year of recent relevant experience (within the last 3 years) in a similar role required; healthcare environment preferred.
• Demonstrated ability to communicate effectively (written/oral); English fluency required.
• Must be successful in mandatory testing with a minimum score of 50%.
• Ability to meet the physical demands of the role including continuous walking, bending, twisting, pulling, pushing and lifting.
• Ability to lift using equipment up to 50 kg (110 lbs).
• Provide excellent customer service and engage positively with patients and clients.
• Demonstrated critical thinking and problem solving skills.
• Computer proficiency; comfortable with daily email and iLearn modules.
• Familiarity with technology (such as Vocera, Call Tracking) to respond to client requests is preferred.
• Flexible and able to work as part of a team or independently.
• Knowledge of codes and the ability to respond effectively is preferred.
• Good work and attendance records are mandatory; must meet hospital attendance standards.
• Knowledge of the hospital layout is an asset.
• All employees are expected to adhere to Occupational Health and Safety Act requirements and hospital safety policies.

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Health Care

Note: This posting reflects general responsibilities and qualifications for the Porter (Environmental Services) role at Michael Garron Hospital and may be subject to change. TEHN (formerly Toronto East General Hospital) is an employer that supports a transparent culture of patient and staff safety.