Audio & Visual Event Specialist

In order to ensure your application is received byNAIT for thorough review and consideration, please apply directly through our

Careers site at  www.nait.ca / careers

Please Note : This competition is limited to

current NAIT staff

Come

join one of NAIT’s most dynamic and energetic departments! The AV Service Event

Specialist reports to the Business Operations Manager and is key to providing

outstanding client experience for NAIT's Conference and Event Services (CE)

division. This individual will be responsible for setting up and

troubleshooting A / V systems, providing A / V support to clients, as well as A / V

vendors and planning / leading specific events, on occasion. The successful

candidate must possess the ability to problem solve, and a passion for

providing exceptional customer service. If you can see yourself as a part of

this dynamic team, taking conferences and events to the next level of

excellence, we welcome your application!

Key

Responsibilities :

Coordinates and interfaces with ITS work units as required to

assist in successful events, including appropriate background music, seamless

client experiences, late client requests, and customer concern resolutions in a

timely manner.

Provides audiovisual

support including computers, internal communication screens, microphones,

speaker systems, wireless projectors, sound booths, and streaming devices.

Supporting types of A / V services including video conferencing, streaming

service, public address / event set-up and support.

Ensures cross training

with building systems technology, as well as adjusting technical building

systems.

Maintaining professional contact with key client leads to

ensure plans represent vision and strategic outcomes.

Provide event-specific organization, administration and

supervision.

Lead the management of designated administrative projects,

functions and processes to ensure business success, which may include

developing and implementing sales plans, collaborating with NAIT administrative

areas, developing systems to manage timelines and costs / budget and understand

and be able to manipulate event software.

Prepare professional client communication documents including

letters and invoices, and appropriately resolve client concerns.

Skills & Abilities :

Expertise in computer technical services / support; software

and hardware; operating systems, data infrastructure (including wireless,

ethernet and fiber), acoustic and sound systems, video systems, programming in

modern languages.

Strong interpersonal and customer service skills to support

positive interactions with the NAIT community including customer recovery,

having an open and approachable personality for working with clients and team

members, and consistent professional presentation.

Flexibility and attention to detail with strong

organizational skills

Strong leadership skills, strong knowledge of event planning

practices.

Strong time management skills to meet objectives and / or

deadlines including competing timelines.

Problem-solving skills - ability to analyze information and

resolve given knowledge of departmental policies / expectations and NAIT

processes / policies.

Intermediate to advanced computer knowledge and processing

skills.

Knowledge of table service etiquette, room layout principles

and effective scheduling.

• Must be able to lift to 50 lbs.
• Proven experience in effective event planning and execution.

Qualifications :

Diploma in related field such as audio-visual technology or

event and media production. A degree is an asset.

Flexibility in scheduling is essential, including

availability for evenings and weekends.

The successful candidate will be required to complete

orientation and a variety of applicable training for this position.

Applicants with

education credentials earned outside of Canada should have their credentials

evaluated by World Education Services (WES), International Qualifications

Assessment Service (IQAS) or the Comparative Education Services (CES).

Remuneration :  $54,253.16

Technologist II ).

This

position is covered by the Alberta Union of Provincial Employees (AUPE)

Collective Agreement.

Please submit a resume and cover letter

to be considered for this opportunity.

About

NAIT

We

are known as one of Alberta’s top employers. Being part of a community that

makes a difference in the lives of students, staff, industry clients and

partners, NAIT’s culture reflects our shared values of respect, collaboration,

celebration, creativity, and accountability.

People

are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and

wellness, work-life balance, recognition, and professional and personal growth.

In addition to excellent vacation time, we offer paid time off between

Christmas and New Year's.

NAIT

supports a flexible work environment, enabling staff to request approval for

on-campus, off-site, or hybrid work arrangements based on the nature of the

role. Please note that remote positions require employees to reside within

Canada.

NAIT

is committed to fostering a safe environment that supports equity and

cultivates inclusion through our Centre for Community and Belonging (CCB) and

our Equity, Diversity, and Inclusion Strategy. We are a

proud partner of the Canadian Centre for Diversity and Inclusion. While we

encourage all qualified applicants to apply, only those being considered will

be contacted. If you require any accommodations, please connect with us at careers@nait.ca.

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