Talent.com
DIRECTOR, PRODUCT MANAGEMENT
DIRECTOR, PRODUCT MANAGEMENTPocketPills • Surrey, BC, Canada
DIRECTOR, PRODUCT MANAGEMENT

DIRECTOR, PRODUCT MANAGEMENT

PocketPills • Surrey, BC, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : About Us :

Were a healthcare platform for humans, designed for real life.Pocketpills is Canadas leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable andbuilt for people like you. Driven by our passion for innovation and customer-care, weve designed a suite of digital care experiences that empower our members to take control of their health wherever life takes them. From coast to coast, over 800,000 Canadians trust Pocketpills to deliver their medication & ensure a healthcare professional is always just an arms-reach away.

We founded Pocketpills as a solution to fix the broken system that made getting care harder than it needed to be. We dont believe long line ups at the doctors office, confusing refill protocols & one-size-fits-all advice, actually fit with what Canadians need, so weve changed the game. Powered by pharmacists, engineers, doctors, clinicians & service experts, our platform redefines the world of wellness, from personalized treatment that actually feels personal, to truly effortless refills, including free, friendly delivery. Because we do believe Canadians deserve a better way to manage their most important asset, their health.

Discover the healthcare platform that feels Delightfully Human. With Pocketpills, complete care is right in your pocket.

Position Overview :

We are seeking a strategic and member-focused Director of Product Management to lead the evolution of Pocketpills product portfolio. In this role, youll work with the leadership to define and drive the product vision and roadmap, ensuring alignment with business goals and member needs. You will collaborate cross-functionally with engineering, design, health care experts, operations, and marketing to deliver scalable and user-centric solutions. This role requires strong leadership, a passion for innovation, and a track record of delivering high-impact consumer products. You will also mentor a team of product managers and foster a culture of experimentation and continuous improvement.

Key Responsibilities :

Product Strategy & Growth

  • Develop and drive a clear, pragmatic product strategy aligned with company goals in a fast-moving technology startup.
  • Prioritize high-impact initiatives that balance short-term wins with long-term scalability and growth.
  • Adapt quickly to market feedback and evolving business needs with flexible planning.

Own Product Vision and Strategy

  • Define and communicate product vision aligned with company objectives.
  • Lead quarterly and long-term product planning efforts to prioritize impactful business problems.
  • Align product strategy with company goals / OKRs, customer needs, and market opportunities.
  • Drive Product Lifecycle Execution

  • Oversee all stages of the product lifecycle from discovery to delivery and iteration.
  • Ensure timely development of insights, prototypes, MVPs, and full-scale solutions.
  • Promote data-driven decision-making and value realization at each stage.
  • Collaborate Cross-Functionally

  • Partner closely with engineering, design, health care experts, marketing, and operations teams.
  • Ensure alignment between go-to-market strategies and product development efforts.
  • Conduct Market & Competitive Analysis

  • Set standards for deep market research and ongoing competitive analysis.
  • Translate insights into strategic direction and actionable product plans.
  • Identify emerging trends, opportunities, and threats in the marketplace.
  • Member-Centric Innovation

  • Ensure customer feedback and user needs are embedded in product decisions.
  • Advocate for a guest-first approach across all teams and initiatives.
  • Introduce new tools and methods to inspire creativity, innovation, and experimentation.
  • Establish and Manage OKRs

  • Define clear Goals / Objectives and Key Results (OKRs) for product teams.
  • Track progress, measure impact, and drive continuous improvement through data.
  • Hold teams accountable for outcomes and learnings, not just delivery.
  • People Leadership

  • Lead, mentor, and grow a high-performing team of Product Managers.
  • Build strong communication and alignment practices across remote, cross-functional teams.
  • Manage product teams across multiple time zones and geographies.
  • Qualifications & Experience :

  • 10+ years of product management experience, with at least 2 years in a leadership role managing and mentoring product teams.
  • Proven success leading member-facing products, preferably in technology startups, SMEs, or medium-sized companies.
  • The ideal candidate has a proven track record of building and scaling consumer-facing technology products in startup or high-growth environments.
  • Demonstrated ability to define and execute product strategy in fast-paced, resource-constrained environments.
  • Strong data literacy with experience using qualitative and quantitative insights to drive product decisions and business forecasts.
  • Expertise in agile methodologies and lean product development practices.
  • Excellent cross-functional collaboration skills; able to work closely with engineering, design, marketing,health care experts, and operations teams.
  • Exceptional communication and stakeholder management abilities, comfortable presenting to executive leadership and partners.
  • Customer-centric mindset with a passion for delivering outstanding user experiences.
  • Experience with market research and competitive analysis to inform product direction.
  • Benefits :

    Join our team and enjoy a benefits package designed to support your health and well-being, including dental and vision care, as well as extended health care coverage. We provide disability insurance for added security and life insurance to protect your loved ones. To promote work-life balance, youll receive paid time off, including vacation days. Additionally, we offer a Group Retirement Savings Plan (GRSP). Experience a workplace that truly cares about you!

    The annual compensation is based on a number of factors and may vary depending on job-related knowledge, skills, experience and alignment to the market .

    Location : In Person, Surrey

    " Pocketpills is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. "

    Create a job alert for this search

    DIRECTOR PRODUCT MANAGEMENT • Surrey, BC, Canada

    Similar jobs
    Director - Product Management

    Director - Product Management

    lululemon • Vancouver, Metro Vancouver Regional District, Canada
    Remote
    Full-time +1
    Director, Product Management, Global Loyalty and Engagement.Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in mo...Show more
    Last updated: 16 days ago • Promoted
    Mill General Manager — Wood Products Leader & Growth

    Mill General Manager — Wood Products Leader & Growth

    Express Employment Professionals • Delta, Metro Vancouver Regional District, Canada
    Full-time
    A leading recruitment firm is looking for a General Manager for a wood products company in Delta, Canada.The successful candidate will oversee operations and collaborate with the Executive Manageme...Show more
    Last updated: 13 days ago • Promoted
    Client Services Manager or Director

    Client Services Manager or Director

    Targeted Talent • Delta, BC, Canada
    Full-time
    The Client Services Manager / Director will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or compl...Show more
    Last updated: 30+ days ago • Promoted
    DIRECTOR, PRODUCT MANAGEMENT

    DIRECTOR, PRODUCT MANAGEMENT

    PocketPills Pharmacy Inc. • Surrey, Metro Vancouver Regional District, Canada
    Full-time
    We’re a healthcare platform for humans, designed for real life.Pocketpills is Canada’s leading online pharmacy & medical care platform. Re‑imagining healthcare to make it accessible, affordable and ...Show more
    Last updated: 30+ days ago • Promoted
    Director of Product, Data Flywheel

    Director of Product, Data Flywheel

    Serve Robotics • Vancouver, BC, Canada
    Full-time
    At Serve Robotics, we’re reimagining how things move in cities.Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, m...Show more
    Last updated: 10 days ago • Promoted
    Director, Product

    Director, Product

    Shack Shine Home Services Inc. • Vancouver, BC, Canada
    Full-time
    Architect the Future of Home Services.Shack Shine is in the midst of a bold transformation.We're moving from a company that does one-time exterior cleaning and Christmas light installations to ...Show more
    Last updated: 30+ days ago • Promoted
    Director of Product Management– Data Products

    Director of Product Management– Data Products

    Diligent • Vancouver, Metro Vancouver Regional District, Canada
    Remote
    Full-time
    Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance.The Diligent On...Show more
    Last updated: 17 days ago • Promoted
    Director, Product

    Director, Product

    Shack Shine • Vancouver
    Full-time
    Architect the Future of Home Services.Shack Shine is in the midst of a bold transformation.We're moving from a company that does one-time exterior cleaning and Christmas light installations to a te...Show more
    Last updated: 17 days ago • Promoted
    Product Owner (ID#5220)

    Product Owner (ID#5220)

    freelance.ca • Richmond, Canada
    Full-time
    The company, a national IT consulting company, is seeking a Product Manager to support a large-scale Claims & Rehabilitation Transformation Program. This role is ideal for an experienced product pro...Show more
    Last updated: 30+ days ago • Promoted
    Director of Admissions and Enrolment Management

    Director of Admissions and Enrolment Management

    Southpointe Academy • Delta, BC, Canada
    Full-time
    Salary : $130,000 - $140,000 CAD salary.At Southpointe Academy, we are searching for a Director of Admissions and Enrollment Management in Vancouver, BC. This is a pivotal leadership role for someone...Show more
    Last updated: 30+ days ago • Promoted
    Management System Specialist

    Management System Specialist

    Pacific Energy Canada • Squamish, BC, Canada
    Full-time
    Project is located approximately 7 km west-southwest of Squamish, British Columbia.It involves the construction and operation of a liquefied natural gas (LNG) export facility on the previous Woodfi...Show more
    Last updated: 30+ days ago • Promoted
    Director of Product Management

    Director of Product Management

    Fatigue Science • Vancouver, BC, Canada
    Full-time +1
    Fatigue Science is the creator of the worlds leading predictive fatigue management system, enhancing productivity and safety in mining, transportation, and heavy industry.Headquartered in Vancouver...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager- Motive Solutions (Hardware)

    Product Manager- Motive Solutions (Hardware)

    SOLV4EX Group • Richmond, BC, Canada
    Full-time
    Discover Energy Systems (DES) is a fast-paced, high-growth energy solutions company spun off from a 75 year-old industry leader. With ambitious goals to quadruple revenue over the next four years, D...Show more
    Last updated: 21 days ago • Promoted
    Product Development Manager, Water Rides

    Product Development Manager, Water Rides

    WhiteWater West- • Richmond, BC, Canada
    Full-time
    Salary : $130,000- $150,000 CAD.WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by ...Show more
    Last updated: 30+ days ago • Promoted
    Product Advisor

    Product Advisor

    Squamish Toyota • Squamish, BC, Canada
    Full-time
    Squamish Toyota is dealership that has a strong presence with many loyal customers.We have sold many Toyotas since our inception and we're growing. If this sounds like the right opportunity for ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Product Director, Commercial Banking

    Senior Product Director, Commercial Banking

    Vancity • Vancouver
    Full-time +1
    A leading credit union in Vancouver is seeking a Senior Manager for their Commercial Banking Products team.This permanent, full-time position involves developing innovative solutions and leading a ...Show more
    Last updated: 6 days ago • Promoted
    Technical Manager

    Technical Manager

    Acara Solutions • Richmond, BC, Canada
    Full-time
    Job Description – Technical Manager.Packaging – Consumer & Pet Division.Reporting to the Plant Manager, the Technical Manager is responsible for overseeing internal product developm...Show more
    Last updated: 2 days ago • Promoted
    Senior Manager, CPA

    Senior Manager, CPA

    Provision Chartered Professional Accountants Inc. • Richmond, BC, Canada
    Full-time
    We are looking for a driven Senior Manager (CPA) with an entrepreneurial mindset, dedication to superb client service, and ambition to grow at a small-medium sized accounting firm.You will be worki...Show more
    Last updated: 30+ days ago • Promoted