Overview
Purpose : Provide a high level of customer service by accurately picking and packing customer orders in a timely and professional manner, using available tools and systems.
Responsibilities
- Pick orders from generated packing slips as they are printed and assigned
- Pack orders to ensure safe transportation through the courier system
- Ship orders using the designated method of shipment
- Regularly use RF scanners throughout the shift
- Process incoming freight and put away parts in correct, labeled bin locations while verifying part accuracy
- Assist in maintaining a clean and organized work area
- Meet and exceed performance targets consistently
Other Duties And Responsibilities
Maintain cleanliness and professional presentation of the warehouseNotify inside administration staff of any required changes to customer packing slipsReport non-conforming products to appropriate personnelProvide excellent customer service by meeting or exceeding customer needs while following company policies and proceduresSupport team objectives by assisting coworkers with related tasksPerform other duties related to company business as requiredCheck shipment appointments for inbound and outbound logisticsVerify and unload shipments from various vendorsReceive shipments against purchase orders, perform sortation, and prepare items for put-awayVerify inventory quantity and qualityResolve discrepancies such as shortages or incorrect parts and create NCFs as requiredPerform cycle counts as trainedKnowledge And Skills
High School diploma or equivalentStrong communication and interpersonal skillsOrder picking experience preferredFamiliarity with various shipping methodsCustomer service experience preferredSelf-motivated with strong organizational skillsFiscal Responsibility
Proper use of company materials and equipment for approved business purposesExtent of Public Contact
Ongoing interaction with staff across departments and customersOccasional interaction at customer counter and showroomPhysical Demands
Extensive walking throughout the warehouseOccasional use of a computer terminalBending and lifting up to 50 poundsAssisting coworkers with objects weighing more than 50 poundsWorking Conditions and Environment
Warehouse environment with exposure to heavy equipment and related conditionsClean warehouse setting with occasional trips to office areas#J-18808-Ljbffr