Catering Lead

Join to apply for the Catering Lead role at RICOH COLOMBIA.

Overview

The Catering Lead will provide day‑to‑day leadership and direction to the Hospitality team and assist in routine to complex matters. They are responsible for creating an exceptional client experience and serve as a role model in delivering exceptional service, quality, and meeting the needs of internal and external clients. The position may also include general clerical, reception, copying, mail services, shipping, receiving products and supplies, and handling mail.

Responsibilities

• Oversee inventory management, ensuring the kitchen, conference center, and coffee rooms are well stocked.
• Ensure exceptional client service for all events, including coordinating meeting requirements, prompt delivery of food, beverage and catering needs, scheduling staff with events, and familiarity with boardroom technology.
• Track sales and manage daily reports.
• Review receipts, cash records and cash log sheets to assure accuracy.
• Maintain tidiness and regular maintenance and sanitation of equipment in the kitchen, lounge and coffee rooms.
• Train and monitor the team's use of operational procedures for POS systems and registers to efficiently process orders.
• Work with Event Specialists to ensure exceptional service for all on‑site Client Service Events.
• Maintain food safety certification.
• May also include general clerical, reception, copying, mail services, shipping, receiving products and supplies, sorting, distributing and handling incoming and outgoing mail.
• Other duties as assigned by manager.

Qualifications

• High School Diploma or GED.
• Minimum of 4 years experience in a food services, catering role, hospitality or event planning role; supervisory experience preferred.
• Food Safe Certification.
• Certification required to serve alcohol (e.g., Smart Serve in Ontario).

Skills

• Applied knowledge of accepted food service industry standards regarding food sanitation, handling, preparation, and service.
• Ability to work flexible hours, including evenings and weekends.
• Capability to work in a fast‑paced, high‑pressure environment with strong attention to detail and the ability to work under pressure.
• Strong verbal and written communication skills, with discretion and good judgment.
• Excellent coordination, organizational, interpersonal and problem‑solving skills.
• Excellent multi‑tasking skills and adaptability.
• Service‑oriented mindset.
• Ability to work as a team or independently.
• Strong computer skills with Microsoft Applications.
• Ability to regularly lift and push objects up to 30 lbs.

About Us

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future.

Benefits

• Select medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
• Augment your education with team‑member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness and ongoing personal and professional development.

Seniority & Details

Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: IT Services and IT Consulting