Technical Support Engineer

Technical Support Engineer

Join to apply for the Technical Support Engineer role at Brookfield Properties .

Location

Brookfield Place – 181 Bay Street, Toronto, ON.

Our Company

At Brookfield Properties, the foundation of our success is firmly rooted in our people. Our company is comprised of experts across a range of specialties who share a goal of ensuring our properties are continuously evolving to meet the needs of our communities and stakeholders. We hire visionary, entrepreneurial talent who help us innovate and enhance our business, building collaborative teams that value integrity, creativity and diversity.

Our teams operate an iconic portfolio of irreplaceable properties within the world’s most dynamic markets. As one of the largest real estate services companies, we provide management and development expertise exclusively for properties owned by Brookfield Asset Management.

Job Description

We are seeking a replacement Technical Support Engineer to join Brooklyn Properties in Toronto, ON. In this role you will play an integral part in delivering and maintaining enterprise IT solutions that support business operations and drive organizational efficiency. This position is responsible for the support and engineering of core technologies including Windows 11, Office 365, Intune, and basic network support, with opportunities for professional development through hands‑on experience, online learning and technical boot–camps.

Role & Responsibilities

End‑User Support & Operations

• Provide hands‑on technical assistance for Dell (including Dell TechDirect), Lenovo, and Mac hardware, as well as Windows 11, iOS, Android, and Office 365 applications.
• Deliver exceptional end‑user support across devices, applications, and conference room technology to ensure optimal productivity.
• Manage daily operations in a dynamic environment composed of approximately 60% end‑user support, 15% project work, 15% architecture and engineering, and 10% training and development.
• Collaborate with external vendors to resolve escalated or complex technical issues beyond internal scope.
• Take part in a 24x7x365 executive support rotation, serving on‑call for approximately one week every fourteen weeks as part of a shared schedule.

Service Management

Systems Engineering & Architecture

Projects & Strategic Initiatives

Training & Development

Your Qualifications

Your Career @ Brookfield Properties

At Brookfield Properties, your career progression is important to us. As a successful employee you will have the opportunity to grow within your team, department, and across the Brookfield organization. Our leadership teams are dedicated to the accomplishments of their employees and we also invest time in training and developing our people.

Why Brookfield Properties

We imagine, create, and operate on a foundation of values to build a better world, together. Brookfield Properties strives to create spaces where going to work never feels routine. As a Brookfield Properties employee you will enjoy many benefits such as 401(k) matching, tuition reimbursement, summer Fridays, paid maternity leave, and more.

Compensation & Benefits

Salary Type : Exempt

Pay Frequency : Bi‑weekly

Annual Base Salary Range : $85k–$105k CAD

Brookfield Properties is an equal‑opportunity employer, and we foster an inviting, inclusive and collaborative environment. We may use AI to assist in our search to identify the best candidate.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Equal Employment Opportunity Statement

Brookfield Properties is an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

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