Futures Officer

Job Summary

Provides full 'first line of defense' trade support coverage to the Futures trading desks in multiple time zones and markets. The incumbent will work in the Futures Client Services Department and will be cross trained to assist in the Clearing Department as required.

Job Description

The incumbent will primarily support the Futures Client Services team to ensure efficient and accurate daily processing of all client margin / collateral settlements, position management and client inquiries. Client interaction is involved on a daily basis. The officer deals directly with the clients' operations and trade teams in order to facilitate the daily processing of margin / collateral settlements, positions management and client inquiries.

Primary Responsibilities :

Develop an in-depth understanding of the margin and settlement requirements surrounding futures and options products along with the systems used to manage the settlement process

On a daily basis verify the accuracy of the processing of Futures trades, daily cash margin payments / receipts

Facilitate the onboarding of new clients - working with sales, client implementation team, along with other operations and technology departments

Manage queries into giveins, giveups, ensure accuracy in payments processing / receipt of funds.

Spearhead business requirement gathering and user acceptance testing for system upgrades and database conversions involving core Futures systems.

Become proficient with exchange fees and rates. Specifically, ensure a full understanding of Montreal Exchange and CDCC fee and incentive programs.

Perform UAT for Vendor or exchange software or hardware upgrades, development or technical process changes in coordination with the IT Team.

Work with internal technology partners to optimize the capabilities of core Futures systems., to enable efficient straight through processing for clients

Ensure that daily, monthly, quarterly procedures and Standing Orders are strictly observed.

Perform large position reporting (Montreal Exchange) and maintain upkeep of OCR reporting modules

Cross train with all members of the Client Services team to ensure proper coverage for absences

Cross-train and be fully functional on various Futures Clearing functions, including trade validation, allocations, and reconciliations.

Perform system troubleshooting and develop technology tools (e.g., VBA macro) as required to support trade validation / reconciliation responsibilities seamlessly

Must haves :

Solid Communication, must be strong verbally and in writing

Strong Multi-Tasking Skills

Strong Excel Skills (Pivot Tables, Vlookups, etc.)

Attention to detail

High level of urgency

Ability to operate in high demand / pressure environment

Ability to think creatively / laterally

Nice haves : CSC Certification

Familiar with Futures Markets

Familiar with Accounting Concepts

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management