Scheduling Coordinator

Overview

Sensity is a not-for-profit organization providing services and programs to members of the deafblind community. We are recognized in Canada and around the world as a leader in the provision of Intervenor Services.

Sensity seeks a Scheduling Coordinator for an immediate opening for a full-time role. Reporting to the Scheduling Team Lead, this position is responsible for scheduling and attendance management for employees and supports process development and improvement for agency practices and processes related to management of employee schedules in all settings. This position, based in Paris, ON, works as part of a cooperative team in a scheduling department that operates seven days per week to support ensuring critical operations can be maintained in residential settings.

Location : Paris, Ontario

Essential Position Functions

• Builds and develops effective working relationships with frontline staff, supervisors, and members of management.
• Develops and maintains employees' schedules in identified programs within the Services department; ensures scheduling deadlines are met and compliance with Employment Standards Act and Human Rights Code requirements.
• Creates and posts schedules in accordance with timelines laid out in the collective agreement.
• Works collaboratively with a team of frontline supervisors to ensure all open shifts are filled in a timely manner (vacations, absences, vacancies, short-term leaves, training, etc.).
• Develop, update, or deliver training and education to frontline staff and supervisors regarding scheduling software.
• Supports payroll administration through daily approvals, time sheet verification, overtime calculations and other required adjustments on scheduling software.
• Manages a shift bidding tool to fill vacant shifts on an ongoing basis. Reviews, assesses and awards shift bids to employees in alignment with the collective agreement.
• Directly supports and coordinates the process for assignment of work on public holidays in alignment with written procedure and the collective agreement.
• Communicates regularly with Intervenor Services Coordinators and Managers of Intervenor Services regarding schedule updates.
• Works cooperatively with supervisors and management to review and update program rotational schedules in response to new or evolving needs of the individuals supported within a program.
• Provides solutions to planned and unplanned scheduling conflicts as they arise.
• Supports frontline supervisors in making accommodation for employees returning to work from leaves.
• Maintains and tracks scheduling data, such as call-in trends and absence tracking.
• Completes reports and compiles statistics, as required.
• Exercise critical thinking and problem solving in providing direct and indirect support to on-call supervisors with managing last minute vacancies due to employee absence.
• Seeks opportunities for improvements to scheduling processes and helps implement solutions.
• Performs other duties as required, such as researching and participating on committees, activities, and events.

Qualifications

Compensation & Benefits

Equal Opportunity

We thank all applicants; however, only those being considered for an interview will be contacted. Sensity is an equal opportunity employer and values diversity and dignity in the workplace. We are committed to developing inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted by Sensity regarding a job opportunity, please advise prior to the interview if you require accommodation and we will work with you to make appropriate arrangements.

#J-18808-Ljbffr