Sr Manager, Marketing TransformationRefinitiv • Toronto, ON, CA
No longer accepting applications
Sr Manager, Marketing Transformation
Refinitiv • Toronto, ON, CA
30+ days ago
Job type
- Full-time
Job descriptionOur Privacy Statement & Cookie Policy The Senior Manager, Marketing Transformation is responsible for leading enterprise-scale change programs that evolve how Marketing operates, aligns, and innovates. This role sits at the intersection of strategy, program leadership, and change enablement, helping to bring Marketing's Vision to life by turning intent into scalable execution.This role designs and drives cross-functional transformation initiatives that creates structure where there is ambiguity, enables progress where there are blockers, and ensures alignment where coordination is complex. The Sr. Manager, Marketing Transformation focuses on orchestrating the people, processes, and programs required to shift how Marketing shows up, today and in the future. About the Role In this opportunity as a Senior Manager, Marketing Transformation your key responsibilities will include : Lead and manage cross-functional transformation programs. Partner with senior leaders to translate strategy into action and alignment. Facilitate clarity, momentum, and accountability across teams. Build and maintain program frameworks, roadmaps, and engagement models. Design and lead change management and stakeholder enablement efforts. Drive integrated planning and OKR processes aligned to the Marketing vision. Key Focus Areas : 1. Transformation Program Ownership Lead high-impact, cross-functional programs that modernize marketing's operating model and accelerate business outcomes. Define scope, outcomes, and execution pathways for enterprise level initiatives.Illustrative Program : Al Transformation Program Partner with marketing leadership to scale Al beyond experimentation. Align stakeholders on priorities and use cases, drive clarity on ownership and outcomes. Build structures and mechanisms for progress tracking, feedback, and iteration. Act as a connective tissue across marketing functions, resolving blockers through influence and cross-functional coordination.Illustrative Program : Marketing Vision Drive the development and implementation of a unified, multi-year marketing vision in partnership with marketing leadership. Translate the future-forward marketing vision into actionable frameworks to guide aligned OKRs, prioritization, engagement plans, and leadership enablement. Facilitate cross-functional alignment to ensure consistency and relevance of vision driven initiatives.2. Change Leadership & Engagement Own end-to-end change planning across programs, including stakeholder mapping, communication strategies, and feedback loops. Champion change by translating complex programs into clear, adoptable actions for diverse marketing teams. Partner with digital, analytics, and technology leaders to ensure teams are equipped for Al and data-powered ways of working. Design and drive structured engagement strategies (e.g., toolkits, communications, training) that shift mindsets and enable sustained adoption. Ensure internal communications, rhythms, and leadership narratives reinforce transformation priorities and cultural alignment. Build narratives that inspire buy-in and facilitate behavioral change at scale.3. Strategic Planning & Operational Alignment Create operating models and engagement rhythms that connect strategy to execution. Partner across the Strategic Ops team and broader Marketing to embed structure, decision rights, and prioritization models. Support goal setting, investment decisions, and planning through clear frameworks and connective processes. About You You’re a fit for the role of Senior Manager, Marketing Operations if your background includes : Program & Strategic Operations Expertise : Proven ability to manage enterprise-level initiatives and translate strategy into execution. Change Leadership : Skilled in engagement, enablement, and stakeholder alignment. Systems-Level Thinking : Bring a holistic lens to complex challenges, connecting strategy, processes, teams and tools into cohesive systems. Able to synthesize inputs, identify patterns, and recommend action. Business Acumen : Understands how marketing creates business value and can connect transformation to outcomes. Al & Digital Transformation Literacy : Demonstrates strong grasp of emerging digital capabilities and Al applications in marketing. Adept at translating experimentation into strategic programs. Bias for Clarity & Progress : Creates structure in ambiguity; makes momentum visible. Cross-Functional Influence : Operates effectively without direct authority; known for clarity, coordination, and collaboration. Communications & Framing : Strong storyteller; able to build alignment and drive action through clear narrative and design. Bachelor's degree required. At least 5 years of experience and familiarity with marketing and process.#LI-JK3 Hybrid Work Model : We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance : Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth : By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits : We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Social Impact : Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
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Sr Marketing Manager • Toronto, ON, CA
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