Sales Bid Manager, System Solutions

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The primary responsibility of the Sales Bid Manager is to oversee the end-to-end lifecycle of the bid and pricing process for TELUS Health Retirement & Benefits solutions, often managing multiple opportunity workstreams in parallel.

Governance of bid process (from qualification to hand off to implementation), enforcing timeline, following up with subject matter experts, and organizing / leading relevant meetings

Assemble and lead project management of team for key bids, working closely with sales, deciding executives, and writing team to ensure delivery of high-quality proposals

Utilize knowledge of multiple disciplines (defined benefit, health and welfare, system solutions / SaaS business, implementation process, etc.)

Network and communicate with colleagues across business

Define, execute, and maintain bid management best practices

Identify and pioneer process improvement initiatives

Responsibilities include :

Project manage the end-to-end bid process, setting a timeline with realistic deadlines to ensure on-time submission of a compliant and compelling bid

Work with Sales Lead to ensure development of clear and compelling win strategy, ensuring win themes are woven throughout proposal and meeting materials

Organize and host relevant meetings and provide minutes to all stakeholders involved

Manage virtual bid teams and coordinate work between key solution requirements stakeholders, including input from key stakeholders (e.g., sales, marketing, business, product teams, finance, delivery, implementation, legal, IT / security, etc.)

Contribute to written proposal in regard to content and presentation, including research and communication with subject matter experts as needed

Follow up with relevant stakeholders regarding key information (proposed project team names, references, requirements, other items as required)

Respond to internal stakeholders’ questions / queries in regard to the bid process and specific opportunity

Ensure pricing is complete so that approval can be provided by appropriate Leaders

Resolve issues / risks encountered throughout bid process

Ensure proposal bid gets delivered as per established timeline

Ensure proposal gaps are identified and addressed in a timely manner

Coordinate team and materials for all presentations required as part of the bid process

Drive continuous improvement, including gathering and sharing feedback from post-bid reviews

Assist in identification of market trends

Qualifications / Skills

Bachelor’s degree in Business Administration, Writing / Creative Writing, English, or industry related field preferred

10+ years related work experience, ideally within the Retirement / Health & Welfare industry

Excellent communication (written and verbal), organizational, and interpersonal skills

Demonstrated ability to manage multiple projects to successful completion

Demonstrated ability to be a leader and an agent of change

Demonstrated ability to manage risk, negotiate, and manage conflict

Creative and innovative thinking

Reliable, consistent, flexible, and adaptable

Problem-solving skills and attention to detail

Relationship-building and influencing skills

Teamworking skills

Note for Quebec candidates : if knowledge of English is required for this position, it is because the holder will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer : In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and / or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and / or any leader(s) who will be part of the selection process.