Manager, Stakeholder Engagement, Governance and Student Issues

About Toronto Metropolitan

At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current outlines each as core values and we work to embed them in all that we do.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .

The team

About the Office of Vice Provost, Students

With a focus on responsiveness and empathy, the vice-provost, students oversees a portfolio of over 441 employees who work across the following core areas : The Office of the Registrar and Undergraduate Admissions & Recruitment; Athletics & Recreation; Student Affairs which includes student learning support, career services, housing, student life and community care (student conduct and advocacy, sexual violence support and education); Student Wellbeing which includes the medical centre, counselling, health promotion, academic accommodations and testing; and International Enrolment.

The Office of the Vice-Provost, Students (OVPS) actively supports the university’s academic plan, and its strategic priority of enabling greater student engagement and success through exceptional experiences.

The Opportunity

The Manager of Stakeholder Engagement, Governance, and Student Issues plays a vital role in supporting the Vice Provost, Students, the Office of the Vice Provost (OVPS), and senior leadership within the portfolio in areas such as student governance, issues management, stakeholder engagement, and policy development. This role involves providing advice and recommendations on student-related issues by identifying areas that require special attention, conducting research and reviews, and collaborating with various TMU units to develop communication plans. Additionally, the manager serves as the primary point of contact for student governance matters, including policy development, compliance standards, and strategic consultations, while also fostering key strategic partnerships and relationships that align with departmental goals and objectives.

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications :

• Completion of post-secondary degree in Public Relations, Public Administration, Business, Journalism, Social Sciences, English, Marketing and Communications or a related field preferred.
• 5 years of experience in stakeholder engagement and execution in a diverse and complex organization including external stakeholder engagement with private sector, government, academic and community partners.
• 2 years of experience in issues management and / or crisis management.
• Experience serving in an advising role on a senior management team, utilizing advanced problem solving and strategic implementation skills.
• Strong communication skills; digital communications capacity; excellent judgment; superior ability to research and write briefing notes, key messages, Q&As, and remarks quickly and accurately.
• Tact and diplomacy : strong interpersonal skills; able to handle multiple assignments at the same time; able to meet deadlines.
• Knowledge of communication principles and practice, priorities and objectives related to digital communications and the complexities of client-focused problem-solving, media relations, issues management and crisis communications.
• Demonstrated knowledge of various social media channels / platforms; including but not limited to Facebook, Twitter, LinkedIn, YouTube, Reddit and Instagram.

Leadership Competencies

Leaders at TMU are required to demonstrate the following Leadership Competencies :

TMU Perks

There is something for everyone! Employees are eligible for many benefits, services, and discounts that Toronto Metropolitan University has to offer :