Network Access ClearPass Engineer

Position Title : Network Access ClearPass Engineer

Job Description

What is the opportunity?

As a Sr. Network Access Engineer you will be responsible for supporting, managing and designing various ClearPass policies for different platforms (Wireless, NAC, TACACs and IoT) for Client’s Telecom and Network Services in a distributed environment and providing audit evidence and reports for various regulations and jurisdictions.

In this role you will be the Level 2 escalation point of contact for various technology partners and for Level 1 network operations staff and participating in global projects and integrations.

What will you do?

• Provide ClearPass policy design and resolve various network related issues.
• Provide Level 2 for access control for different ClearPass applications : NAC for wire and wireless, TACACS and IoT.
• Ensure that all WAN links are fully and effectively utilized and optimized.
• Utilize all available resources to perform trouble shooting e.g. documentation and contacts.
• Identify any major operational / networking problems to the Telecom Development team with possible recommendations for solution.
• Report issues to Telecom management and representatives of affected businesses.
• Set follow up times for all Incidents, so that recovery can be achieved within severity guidelines
• Follow up with service partners when status not provided within guidelines and escalate when necessary
• Be the prime interface between Telecom Development teams and NOC for change management.
• Interface with business and service partners to coordinate change activities.
• Contribute to, and vet Method of Procedure documents for change projects.
• Initiate change control tickets and produce detailed execution documents.
• Follow-up on success of change activities.
• Work to 100% change success with 0 unplanned downtime resulting from planned changes.
• Ensure documentation is current as it relates to changes made, ie. PRP docs and diagrams.

What do you need to succeed?

Must-have

Nice-to-have