Talent.com
Supervisor Resident Site
Supervisor Resident SiteKNAPP • Varennes, QC, Canada
Supervisor Resident Site

Supervisor Resident Site

KNAPP • Varennes, QC, Canada
23 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

WHO WE ARE

At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit ..

WHAT YOU GET TO DO

Provide “Hand-On” leadership to a team of Maintenance Shift Supervisors on a rotating shift-based program. Responsible through direct reports for the development, implementation and day to day supervision of maintenance programs, processes, people, and documentation associated with efficient and High Performing Automated storage and retrieval systems, and storage and picking systems installed at “Our Customer’s” locations and surrounding area. This also includes : Helping build and maintain customer relationships at our customer site / s, understanding and leading our preventive and predictive maintenance programs, leading and following all SOP’s, Safety Policies, etc.). Identifying the appropriate time to escalate the issues following the agreed upon escalation procedures. The triggers and the appropriate response level and providing frontline leadership for this process.

Job Summary :

  • To manage a team providing first class maintenance support to “Our Customer”; on operation and maintenance of automated storage and retrieval systems, and storage and picking systems installed at our Customers location.
  • It is expected that the holder of this position will possess proven experience of managing an on-site maintenance team that deal with electro-mechanical faults and preventative maintenance operations on automated materials handling equipment within a warehouse environment. Reporting to Maintenance Operations Manager, the Site Maintenance Manager will be eager and determined to succeed, though safety conscious in all activities undertaken, with a track record of owning problems and taking them through to successful completion. In addition, the manager may be required to respond to emergency calls.

Supervisory Overview :

  • Provides leadership and guidance to your Maintenance Shift Supervisors and your Resident Team.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include frontline supervision of interviewing, hiring, and training potential site team; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees as a part of the leadership team; addressing complaints and assisting in providing appropriate resolutions.
  • Essential Functions and Responsibilities :

    The position requires a wide range of responsibilities including but not limited to the following;

  • Provide complete customer satisfaction while enhancing the reputation of the Company
  • Gain a reputation for rapid and effective support
  • Help Manage site budgets and associated commercial activities
  • Through direct reports match tasks with team skill-sets to ensure delivery of defined SLA
  • Manage, as the on-site representative, all system improvements and installations
  • Manage all training requirements, both technical and regulatory
  • Develop on-site staff and resources
  • Increase the scope and efficiency of the Company's support solutions
  • Be an effective manager focused on team development
  • Work against timeframes to complete reactive repairs
  • Interact with on-site and off-site management keeping them informed of local issues and successes and addressing all concerns in a professional manner
  • Provide leadership of Health & Safety considerations with regard to given tasks and be able to carry out risk assessments
  • Help Provide monthly summary and detailed reports covering commercial and technical activities
  • Improve the service level and optimize resource utilisation through adoption of industry best practices
  • Manage the provision of quality support and maintenance services of all live information systems.
  • Help plan and implement system security policy.
  • Through direct reports manage and coordinate the daily activities of all personnel.
  • Appreciation of Cultural Diversity
  • Promote alignment of MHE maintenance objectives
  • Resolve any resourcing issues beyond the control of the Maintenance Shift Supervisor
  • Chair internal Maintenance Team review meetings
  • Help manage process improvements to ensure that the delivery of service increases customer satisfaction
  • Ensures that the Maintenance Team maintains an excellent level of customer satisfaction whilst providing acceptable level of commercial return
  • Education & Experience :

  • Degree in Business Management, Electrical and or Mechanical Engineering or equivalent work experience
  • 5-10 years of verifiable progressive experience as Maintenance Repairman, Maintenance Electrician, Machine Repairman, or Industrial Maintenance Engineer that has led to Maintenance Supervisor or Maintenance Manager
  • Verifiable experience providing leadership for repairs on various types of machinery systems, including electrical, mechanical, pneumatic and hydraulic systems.
  • Bilingual (English / Spanish) and or (English / German) preferred but not required
  • Semi-Advanced to advanced technical understanding
  • Working Conditions and Environment :

  • Weekends and overtime as required by workload
  • Professional office etiquette is required at all times
  • Up to 10% travel may be required
  • Authorization to work in Canada
  • Physical requirements may be : Sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds, and reading
  • KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

    Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and / or residence or if use of marijuana is only during “off-hours.”

    Create a job alert for this search

    Site Supervisor • Varennes, QC, Canada

    Similar jobs
    Geometry Private Tutoring Jobs Joliette

    Geometry Private Tutoring Jobs Joliette

    Superprof • Joliette, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Chargé(e) de projets en infrastructure

    Chargé(e) de projets en infrastructure

    Alliance ressources humaines • Charlemagne, QC, Canada
    Full-time +1
    Notre cliente située sur la Rive-Nord de Montréal, la Ville de Charlemagne, se distingue par son dynamisme et son environnement accueillant. Joindre leur équipe, c’est contribuer activement au dével...Show more
    Last updated: 5 days ago • Promoted
    Concierge - Responsable de l'entretien des immeubles et équipements

    Concierge - Responsable de l'entretien des immeubles et équipements

    Résidence Florentine-Dansereau • Verchères, Québec, Canada
    Full-time
    Responsable de l'entretien des immeubles et équipements.Description de l’offre d’emploi : .Relevant de la direction générale, le ou la responsable de l’entretien des immeubles et équipements assure ...Show more
    Last updated: 30+ days ago • Promoted
    Executive General Manager, Quebec Growth & Operations

    Executive General Manager, Quebec Growth & Operations

    PeopleSuite Talent Solutions • Joliette, Lanaudière, Canada
    Full-time
    A leading talent solutions firm is seeking a General Manager to oversee its Quebec-based fastener distribution and coatings / customization business. The ideal candidate will have over 10 years of lea...Show more
    Last updated: 21 days ago • Promoted
    Conseiller(ère) en acquisition de talents

    Conseiller(ère) en acquisition de talents

    freelance.ca • Brossard, Canada
    Full-time
    Sous la responsabilité de la Directrice des ressources humaines, le / la conseiller(ère) en acquisition de talents est responsable des processus de dotation complets des postes qui lui sont confiés p...Show more
    Last updated: 30+ days ago • Promoted
    Surintendant de finition

    Surintendant de finition

    Buildup recrutement • Saint-Bruno-de-Montarville, QC, Canada
    Full-time
    Surintendant(e) de finition Projet résidentiel majeur.Immobilier / Construction résidentielle lourde.Intermédiaire à senior. Nous recrutons pour le compte dun promoteur i...Show more
    Last updated: 30+ days ago • Promoted
    Remote Entry-Level Currency Trader Job in Joliette, QC | Full Time

    Remote Entry-Level Currency Trader Job in Joliette, QC | Full Time

    Maverick Currencies • Joliette, QC
    Remote
    Full-time +1
    Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...Show more
    Last updated: 30+ days ago • Promoted
    Project Manager – Major Works

    Project Manager – Major Works

    freelance.ca • Brossard, Canada
    Full-time
    Are you an experienced Project Manager passionate about managing large-scale projects and the positive impact you can have on the environment? We have the perfect role for you! Come lead major proj...Show more
    Last updated: 30+ days ago • Promoted
    Entretien bâtiment

    Entretien bâtiment

    Résidence La Seigneurie sur le Fleuve • Varennes, Québec, Canada
    Permanent
    Résidence La Seigneurie sur le Fleuve - Varennes.Connaissance de base en électricité / plomberie;.Repeindre les appartements lors d'un changement de résidents. Veiller à l’entretien des aires communes...Show more
    Last updated: 30+ days ago • Promoted
    Chef équipe de conception - aménagement paysager

    Chef équipe de conception - aménagement paysager

    G.T.L. Paysagiste • Saint-Philippe, QC, Canada
    Full-time
    Le Chef concepteur / la Cheffe conceptrice – Expérience client & design est à la fois.Il / elle collabore directement avec la direction afin de porter la. Il / elle conserve un rôle actif de conception...Show more
    Last updated: 30+ days ago • Promoted
    ARCHITECTE DE SOLUTION GUIDEWIRE SENIOR Québec ou Montréal ou Montréal rive sud (hybride) 2025-07-23

    ARCHITECTE DE SOLUTION GUIDEWIRE SENIOR Québec ou Montréal ou Montréal rive sud (hybride) 2025-07-23

    Gravity Conseil • Quebec, Longueuil, Capitale-Nationale, Montérégie, Canada
    Remote
    Full-time
    Québec ou Montréal ou Montréal rive sud (hybride).Travailler en étroite collaboration avec les conseillers en architecture d'entreprise, intégrateurs, de solutions, de logiciels et de sécurité des ...Show more
    Last updated: 30+ days ago • Promoted
    Location General Manager - Boucherville Distribution Center

    Location General Manager - Boucherville Distribution Center

    RONA • Boucherville, Montérégie, Canada
    Full-time
    Location General Manager - Boucherville Distribution Center.At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life...Show more
    Last updated: 24 days ago • Promoted
    Superviseur Résident du Site

    Superviseur Résident du Site

    KNAPP • Varennes, QC, Canada
    Full-time
    Chez KNAPP (prononcé K-NAP, et non Nap !), nous simplifions la complexité en proposant des solutions intelligentes pour la digitalisation et l'automatisation de l'ensemble de ...Show more
    Last updated: 23 days ago • Promoted
    Remote Crypto Trader Job in Joliette, QC | Full Time

    Remote Crypto Trader Job in Joliette, QC | Full Time

    Maverick Currencies • Joliette, QC
    Remote
    Full-time +1
    Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...Show more
    Last updated: 30+ days ago • Promoted
    Concierge

    Concierge

    Résidence Jazz Longueuil • Longueuil, Québec, Canada
    Full-time +2
    Le succès que connaît COGIR Immobilier repose sur le bon travail d’équipe entre les différents services et sur toutes les personnes qui se sont jointes à l’entreprise depuis plus de 25 ans.Chaque j...Show more
    Last updated: 30+ days ago • Promoted
    Geometry Private Tutoring Jobs Lavaltrie

    Geometry Private Tutoring Jobs Lavaltrie

    Superprof • Lavaltrie, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Conseiller •ère marketing

    Conseiller •ère marketing

    NexDev | Développement économique Haut-Richelieu • Saint-Jean-sur-Richelieu, CA
    Full-time
    Tu es stratégique, créatif •ve et orienté •e vers les résultats? Joins-toi à notre équipe pour développer et mettre en œuvre des initiatives marketing innovantes qui auront un impact direct sur notre...Show more
    Last updated: 9 days ago • Promoted
    General Manager-Multi-Project Operations

    General Manager-Multi-Project Operations

    H&M Global Consultation • Brossard, Montérégie, Canada
    Full-time
    General Manager – Multi‑Project Operations.We are launching a new, multi‑project initiative within a large commercial building, bringing together several complementary business units under one oper...Show more
    Last updated: 9 days ago • Promoted