Call Taker Bilingual Priority Patient Transfer

Description

Job description

Here We Grow Again!

Under the Transdev banner and supporting Non-Emergency Medical Transfer Priority Patient Transfer is excited to introduce additional entry level positions in our Ottawa Logistics Center and wed like YOU to join us! We currently have an opening for 1 (one) Full Time Call Taker at our Ottawa Base. The shift is a day shift Sunday through Thursday each week.

Priority Patient Transfer Services prides itself on our constant focus on growth and development. With continued training you too could grow with us!

Our Company

Priority is a leader in the patient transfer industry proudly serving Eastern Ontario for over a decade. Based in Ottawa we operate a well-maintained clean and modern fleet of vehicles providing transportation services to patients in a professional safe and respectful environment.

We pride ourselves on having the strongest brand and reputation in the region by providing uncompromising care compassion respect and a commitment to excellence.

Priority provides both stretcher and wheelchair transportation service and is responsible for transferring patients safely between hospitals and back to their homes. We provide extensive training and orientations for all our new employees and a friendly fast-paced and professional work environment.

Job Description

As we grow we are expanding our Dispatch team to assist in managing dispatch duties full-time located in our Nepean Head we are a 24/7 operation this position requires flexibility to work mornings/evenings and weekends in a friendly and supported atmosphere.

Duties:

• Take incoming calls from Hospitals and book calls for our attendants
• Answer Families questions about our service
• Offer support and give quotes to families
• Pre plan the upcoming days and organize schedule
• Work with attendants to make their days efficient
• Complete daily reports
• Work with and keep in touch with hospitals about calls and delays
• Coordinate call times with supervisors in other regions
• Various other duties as requested

Requirements

We are seeking self-motivated individuals who possess the following skills and aptitudes.

You have:

• Positive attitude pleasant approachable and patient
• Great work ethic
• Customer service attitude
• Flexibility to work under pressure and meet deadlines
• Must be able to work in a dynamic and task managing environment
• Display a sense of urgency
• Attention to detail
• Professional attitude under all situations
• Punctual and reliable
• Must be computer literate with good typing and spelling skills
• Bilingualism - requirement

Benefits

We Offer:

Priority offers competitive wages friendly and supportive atmosphere and performance incentives for its employees. If you want to be part of our exciting healthcare field come grow with us by applying now!

As a subsidiary of Transdev we offer many exciting opportunities for growth within the transportation industry.

Sounds Interesting Apply Today!

Priority Patient Transfer Services is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdevs Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.

Job Types: Full-time Permanent

Salary: $18.05 per hour

Schedule:

• 8 hour shift - 30 to 40 hours per week
• Availability for weekends as needed for coverage will be a requirement. Currently we hope to fill a Sunday to Thursday full time shift.

Key Skills
Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill
Employment Type : Hourly
Experience: years
Vacancy: 1