About the Role
Our client in New Westminster is seeking a skilled Infrastructure Analyst to support the design, implementation, monitoring, and maintenance of their on‑premise and cloud‑connected data centre infrastructure. This is a fully onsite position responsible for hands-on system administration, troubleshooting, and operational support across servers, virtualization, storage, backups, and networking. The successful candidate will be required to complete a background check and obtain enhanced security clearance.
Responsibilities
- Design, implement, monitor, and maintain on‑premise and off‑premise data centre infrastructure, including Windows Server environments, virtualization platforms, and enterprise storage.
- Administer Windows Server 2016 / 2019 / 2022, Active Directory Services (DHCP, DNS, KMS, Group Policy), and related identity and access components.
- Manage and support VMware vSphere and blade computing infrastructure used for virtualization and hosting.
- Oversee Veeam Backup & Replication, ensuring reliable backup, restore, and data protection operations.
- Support and troubleshoot Cisco networking, including Layer 2 switching and core network connectivity.
- Apply ITIL framework principles in day‑to‑day operational processes such as incident management, change management, and problem management.
- Monitor infrastructure performance and capacity, proactively identifying issues and implementing corrective actions.
- Support SaaS and cloud services administration, including M365 environments.
- Participate in infrastructure change management and evaluate proposed changes for operational impacts.
- Provide Tier 3 escalation support for infrastructure incidents, service requests, and problem resolution.
- Collaborate with other IT teams to gather technical requirements and align infrastructure solutions to business needs.
- Assist with Business Impact Analysis (BIA), Disaster Recovery (DR) planning, testing, documentation, and stakeholder communication.
Qualifications
Diploma in Computer Science, Information Technology, or a related technical field (preferably with a focus on data centre infrastructure).Minimum 5 years of experience supporting enterprise IT environments, including infrastructure administration, troubleshooting, and project participation.Experience with cloud administration, M365, and SaaS concepts.Strong understanding of virtualization, networking, SQL, and data protection systems.Excellent communication and interpersonal skills, with the ability to build rapport with users of all technical backgrounds.A problem-solving mindset with a focus on delivering efficient and effective solutions.Excellent written and verbal communication skills.Ability to work independently and as part of a team.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
Only job postings for jobs located in Quebec appear in French.
© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .