Engagement Director, Medical Communications

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

About Our Medical Craft

As the single largest medical team integrated across a single agency, the Medical team uncovers scientific truth through our board expertise in science and regulatory, medical strategy, medical communications, and value, access and reimbursement. The Medical team assumes responsibility for understanding the clinical aspects in depth to discover unique offerings and believes in the importance of shaping the brand-building process as early as possible: forming the scientific narrative, the language included in the label, and identifying where the brand plays in the buying process.

Job Details

We are looking for an Engagement Director to join our Scientific Innovation/Medical Communication Department. Engagement directors assume responsibility for understanding core scientific & medical communication strategy and projects, as well as all aspects of their assigned businesses, in depth. They serve as a liaison between clients and internal teams to execute on medical/scientific communication strategy and initiatives. This includes working closely with clients to establish specific medical communication needs and identifying business opportunities to meet those needs. Once specific needs are identified this role is responsible for helping to recognize and implement solutions that will contribute to achieving client goals.

The Engagement Director will collaborate with cross-functional teams to manage project execution to ensure processes are being followed and comply with client regulatory requirements. This individual will be responsible for ensuring all projects are delivered within budget, on time and on strategy with attention to detail and flawless execution. Excellent written and verbal communication skills, and the willingness to be an active contributor to a positive, innovative and collaborative work environment is needed.

Knowledge/Expertise

• An understanding of medical communications and regulations of the pharmaceutical/healthcare industry in the US.
• A passion for healthcare, technology, innovative solutions, emerging digital trends/social media

Strategic Skills/Tools

• Strong presentation, written and communication skills
• Ability to recognize and implement solutions that will contribute to achieving client goals
• Understand client’s business, industry, competitors, key drivers, environment, etc.
• Articulate client’s medical objectives and ensure they are incorporated into recommendations
• Comfort and enthusiasm for integrating AI into your work

Client Relationships

• Lead client meetings and workshops
• Provide onsite assistance at conferences and meeting support, as needed
• Work closely with clients to understand their business needs
• Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience

Business Development

• Participate in research and development of background materials for new business pitches

Teamwork/Collaboration

• Lead cross-functional teams in delivering innovative medical/scientific communication programs
• Be an active contributor to a positive, innovative, collaborative and cooperative work environment
• Ability to work independently as well as on a team

Creativity/Innovation/Engagement

• Lead and contribute to tactical/program idea generation during brand planning, as needed
• Identify best practices and emerging innovative trends in medical communications

Financial Accountabilty

• Develop and review client budgets
• Complete timesheets accurately and on time
• Submit expense reports on time

Years of Experience/Degree

• 8 years minimum business experience in medical communications or healthcare communications/marketing
• Previous medical communications agency experience
• BA/BS Degree, focus in Business or Science required

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.