Infrastructure Engineer

We’re working towards an ambitious future, one we want to build together with all our colleagues. This is why we are looking for an exceptional IT Junior Infrastructure Engineer .

As a key member of the Canadian Team, the IT Junior Infrastructure Engineer will be critical to the strategic and operational development of the IT function during the start-up and ramp-up of Hilton Foods Canada.

This role is critical in building a high-performing, engaged, and inclusive workforce that supports the company’s growth and operational excellence.

This role is at the heart of driving our business capability and building a fantastic environment for all our colleagues.

This is a role in which you can influence, bring new ideas and develop the Hilton Foods Canada operation in our organisation. You will bring a passion for continually improving operational performance and people capability on our brand-new site in Canada.

Purpose of the role :

To support the smooth day-to-day IT operations of the production facility by providing first-line infrastructure and technical support. This role is ideal for someone early in their IT career who is eager to gain hands‑on experience, develop practical infrastructure skills, and work in a dynamic, fast‑paced production environment.

KEY ACCOUNTABILITIES

• Provide first-line support for production IT systems, including switches, routers, wireless access points, PCs, and meeting room technology (projectors, video conferencing, and audio systems).
• Assist the IT Infrastructure team in monitoring and maintaining production IT systems, escalating issues as required.
• Support incident response and troubleshooting to minimise service disruption.
• Assist with maintaining server rooms and comms cabinets, ensuring equipment is organised, labelled, documented, and compliant with safety standards.
• Assist with hardware installations, patching apologies, routine maintenance, and approved infrastructure changes.
• Maintain accurate documentation, including network diagrams, configurations, and asset records.
• Adhere to IT policies, security standards, and best practices.
• Perform occasional out-of-hours installation and maintenance work when required.

KEY EXPERIENCE, KNOWLEDGE AND SKILLS

Desirable

Hilton Foods Canada is committed to building a culture of diversity and inclusion and are committed to providing equal opportunities to all employees. At Hilton Foodsjection reem, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation depending the recruitment process, please advise the HR representative. All requests for an accommodation and the accommodation measures will be handled in a confidential manner at all times.

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