Secretary, Adolescent Day Treatment Program

Detailed Overview

Reporting to the Manager, Youth and Young Adult Mental Health & Addictions or designate, performs secretarial duties and administrative duties for the Adolescent Day Treatment Program. Responsibilities Under the direction of the Manager, Youth and Young Adult Mental Health & Addictions, establishes and maintains a variety of systems such as forms development and filing. Performs secretarial duties such as screening incoming materials; prioritizing items for the attention of the department head or program staff; responds to inquiries by drafting correspondence or referring to appropriate area. Types a variety of technical and non-technical material from draft and / or transcription from dictation equipment. Schedules appointments and meetings and determines urgency of requests in order to provide effective response for patient services or other inputs. Coordinates work flow by gathering information from files, directing referrals to appropriate staff according to predetermined criteria. Maintains records such as timekeeping attendance, departmental statistics, etc. within established guidelines. Performs receptionist duties such as receiving and prioritizing incoming inquiries and directs to appropriate person or area; following established procedures, provides information to patients / families regarding resources available in the community / hospital when required. Sets up and maintains a filing system for patient records and correspondence. Maintains inventory of supplies; maintains petty cash for department. Performs other related duties as required. Qualifications Education and Experience Grade 12, graduation from recognized secretarial program, including a recognized course in medical terminology and three years recent, related experience, or equivalent combination of education, training and experience. Skills and Abilities Ability to keyboard at 60 w.p.m. Ability to operate related equipment. Ability to organize work. Ability to communicate effectively, both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position.