Ecommerce Manager

Company description

Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.

Over the past year, Publicis Media hasbeen transforming the way we do our business. From structuring our investment practice around data and digital to bringing our strategy, data sciences and research practice under one house, we’ve been shaping Publicis Media to be the media network of tomorrow. One that both you and I want to work at.

Publicis Media Canada is proud to be Great Places to Work™ certified and recognized with Best Workplaces™ for Today’s Youth. We provide continuing opportunities for career growth by fostering a diverse work environment that respects and supports individual contributions and opinions.

We also offer our employees market leading benefit and incentive programs. You’ll be provided with 3 weeks minimum vacation to start plus additional long weekend Publicis days, holidays closures, your birthday off, free Headspace memberships, wellness and technology credits, and a market leading savings plan.

We strive to provide what matters to you personally with the ability to choose and modify programs to suit your lifestyle

Overview

We are looking for an E- Commerce Manager to add value to our team at Publicis Media Zenith managing display campaigns on Amazon, Walmart and other retailers

Responsibilities

Campaign Activation & Ops

• Activate and optimize performance-driven campaigns across Amazon Search & DSP, Walmart Connect, Instacart Ads, Criteo, Uber Ads, DoorDash Ads, and Loblaws(Media Aisle).
• Own end-to-end ops: Creatives/Specs, QA, Tagging, flighting, budget allocations, pacing, bid/audience/keyword refinements, brand safety, and compliance.

Strategy & Planning

• Translate client briefs into channel strategies, audience frameworks, targeting, creative asks, and testing roadmaps (A/Bs, lift tests, geo tests).
• Work with other teams on products availability/retail readiness (catalog hygiene, PDP content, reviews, pricing, promos, inventory/OOS suppression).

Reporting & Insights

• Pull and harmonize data from Amazon Search/DSP/AMC, Walmart, Instacart, Criteo, platform UIs, and produce weekly/monthly and QBR insights.

Client-Facing Ownership

• Able to present monthly and quarterly QBRs with a crisp story, what happened, why, what we’re doing next and tie performance to business outcomes.
• Set expectations, manage approvals/timelines, and proactively communicate risks, blockers, and trade-offs with senior stakeholders.

Partner & Cross-Functional Management

• Manage relationships with Amazon, Walmart, Instacart, Criteo, LCL, Uber, DoorDash, and key tech partners.

Leadership & Process

• Lead and mentor Coordinators/Specialists, set clear goals, QA standards, and development plans.
• Maintain best practices within the team e.g. playbooks, checklists, pacing/SOV monitors, naming conventions, change sheet logs

Qualifications

• 4+ years in retail media/performance marketing with deep, must have hands‑on experience in Amazon Search & DSP.
• Working knowledge of Walmart Connect, Instacart Ads, Criteo, Uber Ads, DoorDash Ads, and Loblaws/Media Aisle.
• Proven ownership of client QBRs, media plans, and forecasting.
• A strong desire to learn and improve own skill set through directing learning
• Organization to work on multiple tasks/clients simultaneously
• Ability to find solutions to unique tasks and operate independently on daily tasks
• Comfort and strength in data aggregation, manipulation and analysis
• Strong Excel & PowerPoint knowledge

Additional information

Zenith is an equal opportunity employer and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for all stages of the interview and employment process for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in Zenith , however, only those candidates selected for an interview will be contacted.