Customer Specialist
Brazilian Canadian Coffee Co. Ltd.Etobicoke, ON, Canada- Full-time
Job Description
Job Description
We are seeking a Customer Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities :
- Communicate with customers via phone, email and online
- Input and process customer orders
- Handle customer inquiries and complaints
- Provide information about the products and services
- Attend to on site customers
- Document and update customer records based on interactions
- Work with internal departments to meet customer's needs
- Perform administrative tasks as required
Qualifications :
Company Description
Brazilian Canadian Coffee was established in 1975. We have been dedicated to manufacturing premium gourmet coffees. we have distribution centers located throughout Canada, United States and internationally, allowing our coffee to be appreciated all over the world. Our dedicated and highly trained staff set us apart from the rest. With over 100 years of combined experience and knowledge of our business, our customers know they are being provided the highest quality product and service.
Company Description
Brazilian Canadian Coffee was established in 1975. We have been dedicated to manufacturing premium gourmet coffees. we have distribution centers located throughout Canada, United States and internationally, allowing our coffee to be appreciated all over the world. Our dedicated and highly trained staff set us apart from the rest. With over 100 years of combined experience and knowledge of our business, our customers know they are being provided the highest quality product and service.