Insurance Account Representative

MBroadbent Insurance Agency Inc.

Benefits

• Bonus based on performance
• Competitive Salary
• Health Insurance
• Dental insurance
• Paid time off
• Training and development
• Training allowance
• Comprehensive marketing and leads program, paid by the Agency

Insurance Account Representative:

Join a top 10% Desjardins Insurance Agency! This is a client-facing sales & service role, ideal for someone who loves building relationships and engaging in meaningful conversations with clients.

Location: St Albert AB

Type: Full-Time Career

Why Join Our Team?

If you’re looking for a career where you can grow, be supported, and truly make an impact — you’re in the right place. Our Desjardins Agency has proudly ranked in the top 10% of the Desjardins Agent Network for over 15 years, and that success comes from one thing: our people.

We are a close‑knit, high‑performing team that believes in mentorship, collaboration, and celebrating wins together. When you join us, you’re not just taking a job — you’re joining a team that is deeply invested in your success and your long‑term career.

If you're ambitious, coachable, love connecting with people, and want to build a meaningful and financially rewarding career, we’d love to meet you.

What You'll Love Here:

You’ll be supported through hands‑on mentorship from experienced team members who want to see you win. We don’t just train you once — we coach, develop, and celebrate your growth every step of the way.

We believe teamwork creates better outcomes for our clients and for each other. You’ll be part of a supportive, collaborative environment where we share ideas, wins, and best practices openly.

Success is meant to be shared — and we love celebrating team achievements, personal milestones, and those “small but mighty” victories that make a difference.

We’re committed to helping you grow — professionally and personally — through ongoing training, coaching, and access to tools and programs that help you build long‑term success.

What You’ll Do:

• Provide Home, Auto, and Life Insurance solutions tailored to each client’s needs.
• Hold value‑driven conversations with new and existing clients.
• Develop leads, schedule appointments, and conduct proactive outreach.
• Deliver exceptional customer service in billing, claims, and policy inquiries.
• Prepare quotes, close sales, and guide clients through coverage decisions.
• Support agency marketing initiatives and achieve monthly production goals.
• Build strong relationships with local dealerships, realtors, brokers, and referral partners.

Day in the Life:

No two days are exactly the same, but here’s the rhythm you can expect:

• 30% conversations with current clients — reviewing coverage, uncovering needs, and identifying opportunities to protect what matters most.
• 25% intentional outbound sales calls to warm leads, existing clients, and referral partners.
• 20% crafting solutions and guiding clients through their choices, and completing follow‑ups.
• 15% administrative tasks, documentation, follow-ups and collaborating with your team.
• 10% daily personal development through programs like IGNITE, coaching sessions, and continuous skill-building.

If you enjoy connecting with people, staying organized, and love the idea of growing in a high‑energy, supportive environment, you’ll thrive here.

Who Thrives on Our Team:

You’ll be a great fit if you are:

• Self‑driven, goal‑oriented, and motivated by growth.
• Comfortable having meaningful conversations and asking great questions.
• Positive, resilient, and excited to learn.
• Able to multitask in a fast‑paced environment.
• Comfortable making proactive outreach to our existing book of clients — no cold calling

Sales experience (inside sales, retail, call centre, telemarketing, etc.) is preferred but not required — we hire for attitude, potential, and work ethic.

Licensing:

• General Insurance Level 1 and Life/A&S are an asset.
• If unlicensed, we pay for licensing courses for the right candidate and sponsor you.

Why You’ll Love Working Here:

Compensation:

• Starting Base salary: $45,000
• 6–12 month training allowance up to $7500
• Uncapped commissions & bonuses
• On‑target earnings: $65,000–$90,000+
• Top performers earn $100,000+

Incentives:

• Monthly, quarterly, and annual bonuses.
• Promotional bonuses.
• Overtime pay for additional hours worked.
• Recognition and celebration of achievements.

Work-Life Balance:

• 2 weeks paid vacation to start
• 5 flex days (sick or personal)
• Stat holidays
• A supportive environment that values your well‑being.

Tools for Success:

• Agency‑provided laptop, work cell phone, and full technology setup.
• IGNITE training program + ongoing development.
• A comprehensive marketing and lead generation program (paid by the agency).
• Mentorship and hands‑on guidance from experienced, caring team members.

Culture:

You’ll be joining a high‑performing, award‑winning team that shows up for each other and truly cares about each other’s success. We’re big on mentorship and hands‑on support — no one is left to figure things out alone. Collaboration is at the heart of our day‑to‑day, and we celebrate wins together, whether they’re big milestones or everyday victories. Many of our team members built their careers here, growing from entry-level to top performers through ongoing coaching, professional development, and a culture that recognizes hard work and heart. If you’re looking for a team that feels like family and pushes you to be your best, you’ll feel right at home with us.

We encourage all candidates to apply.
We welcome applicants of all backgrounds, identities, and experience levels. If this role excites you but you’re not sure you meet every requirement, we still encourage you to apply — passion, drive, and willingness to grow go a long way here.

Ready to Build a Career You're Proud Of?

If you’re ready to work hard, win big, and join a family that supports and pushes you to be your best, we want to hear from you! Choose a career with our Desjardins Agency and take the first steps towards creating a future that combines a diverse, challenging work environment with financial security and satisfaction.

Apply today and include a cover letter telling us why you’d be a great fit for this role.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

This is a Full-time position in St Albert AB and is not a remote role. These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.