On-Site Solutions Specialist

• Identifies opportunities to innovate, improve service, and reduce costs.
• Collaborates with the field for successful implementation of Scanning, Vending and Sea Container Services to our customers in the On-Site Solutions Platform.
• Manages relationships with internal and external stakeholders relating to On-Site Solutions and other inventory management services.
• Provides regular communications and suggestions for continuous process improvements of the On-Site Solutions Platform.
• Serves as a subject-matter expert for vending solutions (i.e., MobileFrame and scanning devices).
• Provides technical support to branches, sales representatives, and customers. Troubleshoots and solves vending issues for the field and external customers.
• Trains associates in the field, including training on customer setup and scan devices.
  
  

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
• May provide general guidance/direction to or train junior level support or professional personnel.
  
  

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel more than 25% of the time.
  
  

• Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
  
  

• Project Management.
• Cribmaster Vending and MobileFrame Scanning experience considered an asset.
• Process Improvement Experience.

Comprehensive Benefits Packages, RRSP Matching Plan, Internal Learning Centre, Competitive Salary, Career Growth, Wellness Programs & Tuition Reimbursement.