DevOps Engineer

Location:

Remote

The DevOps Engineer will be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers’ needs.

Responsibilities:

• Building and setting up new development tools and infrastructure
• Understanding the needs of stakeholders and conveying this to developers
• Working on ways to automate and improve development, release, and testing processes
• Testing and examining code written by others and analyzing results
• Ensuring that systems are safe and secure against cybersecurity threats
• Identifying technical problems and deploying (and potentially developing) software updates and ‘fixes’
• Working with software developers and software engineers to ensure that development follows established DevOps and Operational processes and works as intended
• Planning out projects and being involved in project management decisions
• Monitoring/Management of systems and software: Detect and report anomalies to the relevant teams quickly to resolve issues before they affect the user experience including capacity monitoring and planning.
• Analyze logs and metrics to uncover root causes as soon as possible. Tracking logs and metrics can help pinpoint where an issue started or occurred. As a result, your Mean Time To Detection (MTTD), Mean Time To Isolate (MTTI), Mean Time To Repair (MTTR), and Mean Time To Recovery (MTTR) can improve.
• Respond to threats on-call or automatically using a variety of tools.
• Find opportunities for automation throughout the DevOps process that will improve engineers’ DevOps toolchains and efficiency.
• Support the overall goal of Infrastructure as Code to support configuration, and change management
• Deploy updates and fixes to infrastructure and in the future software.
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Development of data cleansing and reporting tools for the business working with other teams.
• Design procedures for system troubleshooting, monitoring (including capacity) and maintenance

Qualifications:

• BSc in Computer Science, Engineering or relevant field
• Experience as a DevOps Engineer, Site Reliability Engineer, or similar software engineering role
• Proficient with git and git workflows
• Good knowledge of cloud provisioning tools (Terraform, Salt, Ansible, Consul, etc.)
• Good knowledge of scripting languages (Nodejs, Ruby, or Python)
• Working knowledge of databases and SQL
• Problem-solving attitude
• Collaborative team spirit