Senior Technical Product Manager - Internet Hardware

Description

Our team and what we'll accomplish together

Our Connected Home Hardware team researches, ideates, designs, develops, and manages consumer technologies to make our customers' interaction with TELUS services faster, seamless, and more reliable. Whether finding new ways to connect consumer devices, advancing product form factors, or improving machine-to-human interactions, our team focuses on improving our customers' lives by making technology simpler and friendlier.

We work closely with our engineers, marketing teams, industrial designers, and manufacturing partners to manage products from conception to launch and retirement. We support Optik TV, internet access hardware, Boost Wi-Fi, SmartHome, and more.

What you'll do :

As a Senior Technical Product Manager in the TELUS Connected Home Hardware Team focused on consumer internet hardware, you will manage an existing suite of hardware, while developing new products. As part of the product management team, you will bridge the technical and business worlds, engaging with and getting buy-in from several stakeholders and partners, both internally and externally, on your proposed product roadmap. You will build and manage ongoing business cases, inventory, logistics, forecasting, and project schedules to ensure business continuity and product leadership.

Specifically, you will :

• Serve as the subject matter expert by maintaining up-to-date industry knowledge across competitor products, vendor roadmaps, IoT protocols, Wi-Fi protocols, smart home technologies, telecommunications standards, and access technology types (fibre, copper, DOCSIS, fixed wireless), and in-home wiring distribution types (coaxial cable, ethernet)
• Define product roadmap and in-home deployment architecture across existing and new products, including market research (technology, consumer, competitor), product design (industrial design, packaging, mechanical design, features, useability, and onboarding), requirements documentation, engineering interlock (RF, mechanical, software, and FW), and business rule documentation
• Create, maintain, and successfully present and obtain approval on business cases that support your product roadmap to all levels of leadership
• Evaluate mechanical design, RF design, CMF, and production decisions as part of the product development process
• Lead the end-to-end internal and external project teams required to enable product launches and existing product management. This will include vendors, engineering teams, systems and ordering, app development, marketing, logistics, and supply chain management
• Build, maintain, and effectively communicate the project plan and schedule for new product development projects to all levels of leadership, both internally and externally
• Maintain strategic partnerships and relationships across multiple hardware, silicon, and software vendors

Qualifications

What you bring :

Great-to-haves

Salary Range : $106,000-$158,000

Performance Bonus or Sales Incentive Plan : 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as :

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

14.7 billion

TELUS's annual revenue

4.8 billion

The brand value that TELUS brings

Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.