Seeing beyond numbers™
At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.
This role sits within Laurentian Bank.
We are seeking a skilled Infrastructure Operations Lead to join our IT team. The ideal candidate will be responsible for managing and maintaining our Infrastructure, backup systems, its monitoring and patching operations to ensure the availability, security and reliability of our IT infrastructure that is delivered by a combination of vendor partners and internal teams.
Responsibilities
- Produce monthly metrics for Infrastructure services
- Monitor and manage vendor KPIs
- Develop, implement, and maintain backup strategies and schedules.
- Monitor backup jobs and ensure successful completion.
- Organize and lead regular system recovery testing from backups.
- Troubleshoot and resolve backup failures and issues.
- Plan, schedule, and execute patch management activities.
- Ensure all systems are up-to-date with the latest security patches and updates.
- Monitor patch deployment and address any issues that arise.
- Maintain documentation of patch management processes and procedures.
- Monitor infrastructure, middleware and system performance and health.
Perform routine maintenance tasks to ensure system stability and performance.
Collaborate with other IT teams to resolve system issues and improve overall infrastructure.Ensure compliance with organizational policies and industry standards.Implement security best practices and assist in security audits.Maintain accurate records of backup and patching activities.Review and ensure change plans meet change guidelinesCoordinate infrastructure changesQualifications
Bachelor’s degree in computer science, Information Technology, or related field.Proven experience in system administration, backup management, and patching operations.Strong knowledge of backup and recovery tools and technologies.Familiarity with patch management tools and processes.Excellent troubleshooting and problem-solving skills.Strong communication and documentation skills.Ability to work independently and as part of a team.Preferred Skills
Proficiency in managing and maintaining servers, both on-premises and in the cloud.Experience with operating systems like Linux, Windows, and Unix.Knowledge of backup solutions and technologies (e.g., Azure Backup, AWS backup, Veeam, etc).Ability to develop and implement backup strategies and perform regular testing.Familiarity with patch management tools (e.g., WSUS, SCCM, Ansible).Experience in planning, scheduling, and executing patch deployments.Skills in using monitoring tools (e.g., Azure Monitor, AWS Cloudwatch, ScienceLogic, OEM, etc.).Ability to perform routine maintenance and troubleshoot system issues.Understanding of security best practices and compliance standards (e.g., GDPR, HIPAA).Experience in implementing security measures and conducting audits.Proficiency in scripting languages (e.g., PowerShell, Python, Bash) to automate tasks.Experience with configuration management tools (e.g., Puppet, Chef).Certifications such as CompTIA Security+, Microsoft Certified : Azure Administrator, AWS Certified SysOps Administrato r.What Laurentian Bank has to offer you
The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.
Here are some of the key points of our offering :
The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.Total compensation : Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.Work model : We prioritize a hybrid work model based on business needs.Stock purchase plan : Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.Time off : In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.Health and wellness : Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.Group insurance and pension : We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.Financial benefits : As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.
Inclusion and Accessibility
At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.
We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.
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