QSR General Manager

NEW CONCEPT OPENING! We are looking for an experienced and passionate QSR General Manager to join our team.

• As a General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. It would be best if you were someone who leads by example, both in how you interact with your team as well as how you support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES :

Manage and oversee the entire restaurant operation

Deliver exceptional guest services

Ensuring guest satisfaction

Plan new and update existing menus

Plan and develop the overall restaurant marketing strategy

Manage restaurant’s tech stack.

Respond efficiently to customer questions and complaints

Organize and supervise shifts

Manage and lead staff

Develop hourly and salary staff

Hire new employees

Terminate employees when necessary

Training and evaluate staff performance

Manage food cost, forecast requirements, and maintain inventory

Manage restaurant supplies including smallwares

Control costs and minimize waste

Create and nurture a positive working environment

Implement innovative strategies to improve productivity, sales, and food quality.