Unit Secretary - MatNB& Child Teen Nursing Pool, FT (J0724-0765

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care.

At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation.

North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community.

As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

Position Summary

Unit Secretary, Neonatal Intensive Care Unit and Pediatric Inpatient / Outpatient

Your goal in this position is to perform administrative, secretarial and receptionist support for in a confidential, sensitive and professional manner.

You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment.

This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

This position supports the hospital’s mandate by advancing care through teaching and learning and / or transforming care through research and innovation.

On a practical level, you will

• Support and adhere to Hospital policies and procedures
• Communicate with staff, patients, families, and internal and external parties
• Coordinate various interdepartmental activities, request transportation of patients for tests, schedule appointments for various clinics, make reminder appointment phone-calls
• Accept, coordinate and triages telephone calls and inquiries and process them in an
• Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a time sensitive manner
• Register patients, confirm identification, and patient identification band on patient
• Manage confidential information in a sensitive and professional manner
• Maintain attendance / time reporting information and arrange appropriate relief including agencies
• Process computer provider order entries within scope of practice, notify appropriate staff, and specific departments as required
• Support clinicians with system order entry functions, such as scheduling patient appointments and follow-up appointments
• Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.

g., test results, follow up appointments)

• Maintain organization of admissions, discharges, outstanding orders and medication information, dismantles charts and enter information electronically as required
• Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required

Manage the ordering and organization of unit supplies, services and repair needs

Utilize patient and family centered communication and strategies with patients, families, staff, physicians, and volunteers

Qualifications

• Ontario Secondary School Diploma (OSSD) or equivalent
• A medical office assistant certificate or minimum one year comparable office experience with medical orientation
• Accurate minimum typing speed of 45 w.p.m
• Proficiency in Microsoft Office including; Word, Excel, and PowerPoint, and virtual scheduling (i.e OTN)
• Experience dealing with the public in a fast paced environment
• 1 year of Paediatric experience in a acute care community hospital environment
• Bilingualism in French / English is an asset

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.

This is a Part Time Regular position with 8 & 12 hours shifts, Days and evenings, including weekends in the Neonatal Intensive Care Unit and Pediatric Inpatient / Outpatient areas.

We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

INDO