Job Description :
In this role the successful candidate will be required to support GIS service / solution designs for three projects within the Geospatial Ontario IT Program (please see attachments for more information) :
- Intake item #197 LIO Modernize Data Maintenance (LIO Editor) (45.5% allocation or 25 days of effort)
- This project aims to review the data editing and maintenance requirements of users and data owners across the province. Results should be combined with the discovery outcomes of items 204 and 205 to design a replacement for the legacy LIO Editor / Mapper / Reporter toolset; i.e. recommend new Geospatial Ontario data maintenance solution(s)
- Intake item #204 Providing Access to OPS GIS to LIO Warehouse (36.4% allocation or 20 days of effort)
- This project aims to review the Geospatial Ontario Warehouse (authoritative geospatial data database) data access solutions against the needs of their users. The objective is to identify solutions available for decommissioning design recommended solutions for development as well as inform the development of new data modelling standards and / or the new data maintenance solution(s) (LIO Editor / Mapper / Reporter replacement)
- Intake item #205 LIO Data Modelling Standards (18.2% allocation or 10 days of effort)
- This project aims to understand data owner required data model control what and how those data models need to change and how those changes can support future user data access and data maintenance (LIO Editor / Mapper / Reporter replacement) solutioning
The successful candidate maybe redeployed to other Geospatial Ontario IT Program projects :
Intake Item #288 GIS Delivery Platform Planned Maintenance FY2425This is an annually reoccurring maintenance project for the GIS Delivery Platform (GDP). Work this fiscal will focus on software patching Portal for ArcGIS implementation Geocortex to VertiGIS migration Cyber Security analysis / mitigations and platform architecture review / documentationIntake Item #289 GIS Delivery Platform Modernization FY2425This is an ad hoc modernization project for the GIS Delivery Platform (GDP). Work this fiscal will focus on analyzing platform monitoring analytics and operational management modernization requirements then implementing recommendationsIntake Item #321 ArcGIS PortalThis is a new highpriority project for multiple ministries. Following business needs analysis in conjunction with Esri last fiscal work this fiscal focuses on finalizing that discovery formalizing infrastructure design canvas provisioning required resources configuring then deploying a Portal for ArcGIS Enterprise deployment site (multiple environment) for multiministry shared usage. Esri is being brought in to support project workIntake item #290 GDP Future State for LIO ModernizationThis project aims to explore Geospatial Ontarios future service and solution development / delivery. Work this fiscal will focus on provisioning and configuring a Raster Analytics role for ArcGIS Image Server and service delivery discovery i.e. a new flood hazard layer a new Ontario Service location layer and Ontario Parcel data access requirementsThe GDP is a comprehensive suite of interconnected GIS related infrastructure. It includes the hardware software and networking components required to deliver corporate applications web services data and geomatics toolsAs of June 2024 LIO or Land Information Ontario is now known as GEO or Geospatial OntarioAll Geospatial Ontario IT Program projects are composed of both IT Source FeeForService and Full Time Employee resourcesProjects will maintain independent as well as Program and Corporate level governanceResponsibilities :
Map the current state of multidisciplinary service designs from a usercentered perspective and identifying opportunities for reengineering service strategies processes methods and practicesLead and coordinate concurrent service design projects to identify the current state and propose opportunities for service improvement in integrated service delivery solutions business processes and methodsRecommend costeffective solutions supporting OPS business needsAct as the primary service design consultant within multidisciplinary project teams defining the project approach and leading key service design activitiesPlan lead and coordinate the design development prototype testing and implementation of new solutions for service deliveryReview service design aspects postimplementation to assess performance of new processes and practices and facilitate continuous improvementRespond to emerging business and policy issues and client requirements by developing and recommending innovative integrated / digital service delivery strategies and solutionsLead the design development and deployment of tools methods processes and standards to ensure the integrity and validity of the service design function and outcomesResearch and analyze the integrated service requirements of government partner ministries and customers taking into account a usercentered perspectiveDevelop and recommend strategies to meet integrated service delivery objectives and ensure documentation of business processes methods practices and associated tools is current and completeFacilitate change management with service providers and client ministries to add new products and services across all service delivery channelsParticipate in business planning activities and coordinate service design engagement processesProvide service design expertise to service owners managers clients and users including making presentations and recommendations to relevant senior executivesParticipate in project and advisory committees to provide service design advice and expertise reports and recommendations and to coordinate testing implementation and postimplementation review planningResearch trends developments and best practices in service design to ensure projects reflect optimal processes practices methods tools and performance indicatorsLead develop and participate in knowledgesharing initiatives to raise awareness and acceptance of service improvements benefits and understanding of potential risks incurred by inconsistenciesKnowledge and Skills :
Knowledge of Esribased geospatial solutions ArcGIS Portal ArcGIS Online ArcGIS Server ArcGIS Image Server GIS infrastructure middleware maintenance services applications databases monitoring and toolsKnowledge of integrated networking technologies Microsoft Azure Oracle Spatial MS Fabric midrange server enterprise storage and personal computer system technologiesService design principles techniques methodologiesContent strategy inclusive writing and usercentered designCommunicating complex information clearlyGovernment policies standards and legislation relating to digital service deliveryJourney mapping user stories information architecture content auditing and evaluation wireframing prototyping persona development user research and content testingManaging multiple projects with attention to detailPolitical acuity collaboration and relationship managementAgile product development tools and techniquesAnalyzing analytics feedback and user research findingsRequirements
Experience and Skill Set Requirements :
Must Haves :
5 years Of Service DesignerExperience supporting the design of Esribased geospatial solutions ArcGIS Portal ArcGIS Online ArcGIS Server ArcGIS Image ServerExperience with multiple spatial and nonspatial databases / data management technologiesNice to have skills :
Experience with the OPSSkill Set Requirements :
IT Service Design Experience :
Experience concurrently leading the design of solutions based on business analysis discovery outcomes OPS standards policies and best practicesExperience guiding the development of new solutions and planning for longterm maintenanceExperience mapping the current state of multidisciplinary service designs from a usercentered perspective and identifying opportunities for reengineering service strategies processes methods and practicesExperience supporting project and advisory committee presentations providing service design advice and expertise reports and recommendations and the coordination of testing implementation and postimplementation review planningExperience with recognized service design principles techniques and methodologies in the following areas : user needs mapping user research (exploratory and evaluative) stakeholder mapping personas customer journey mapping collaborative design prototyping and service blueprintingTechnical Experience :
Experience supporting the design of Esribased geospatial solutions ArcGIS Portal ArcGIS Online ArcGIS Server ArcGIS Image ServerExperience with multiple spatial and nonspatial databases / data management technologiesExperience supporting IT Infrastructure modernization maintenance and the development of new solutions (services editing and data access tools applications databases applications etc.)Experience with Microsoft Azure infrastructureCommunication Experience :
Experience communicating technical concepts to lay audiencesExperience negotiating to achieve consensusExperience developing and delivering presentations to provide knowledgesharing and skillbuilding concerning standards methods and specific solutions for service design projectsExcellent oral and written communication skills to manage diverse business relationsExperience providing written and verbal instructions and advice to clients on reengineering solutionsExperiencing preparing reports and providing recommendations to senior management and clients and ensure documentation is clear for users who are not specialists in service designIT Public Sector Experience :
Experience supporting IT discovery projects in the Public SectorExperience navigating the public sector work units to efficiently and successfully engage with multidiscipline stakeholdersExperience supporting the discovery and leading the design of new IT solutions within the public sectorExperience and Skill Set Requirements : Must Haves : 5+ years Of Service Designer Experience supporting the design of Esri-based geospatial solutions, ArcGIS Portal, ArcGIS Online, ArcGIS Server, ArcGIS Image Server Experience with multiple spatial and non-spatial databases / data management technologies Nice to have skills : Experience with the OPS Skill Set Requirements : IT Service Design Experience : Experience concurrently leading the design of solutions based on business analysis discovery outcomes, OPS standards, policies, and best practices Experience guiding the development of new solutions and planning for long-term maintenance Experience mapping the current state of multi-disciplinary service designs from a user-centered perspective and identifying opportunities for re-engineering service strategies, processes, methods, and practices Experience supporting project and advisory committee presentations, providing service design advice and expertise, reports, and recommendations, and the coordination of testing, implementation, and post-implementation review planning Experience with recognized service design principles, techniques, and methodologies in the following areas : user needs mapping, user research (exploratory and evaluative), stakeholder mapping, personas, customer journey mapping, collaborative design, prototyping, and service blueprinting Technical Experience : Experience supporting the design of Esri-based geospatial solutions, ArcGIS Portal, ArcGIS Online, ArcGIS Server, ArcGIS Image Server Experience with multiple spatial and non-spatial databases / data management technologies Experience supporting IT Infrastructure modernization, maintenance and the development of new solutions (services, editing and data access tools, applications, databases, applications, etc.) Experience with Microsoft Azure infrastructure Communication Experience : Experience communicating technical concepts to lay audiences Experience negotiating to achieve consensus Experience developing and delivering presentations to provide knowledge-sharing and skill-building concerning standards, methods, and specific solutions for service design projects Excellent oral and written communication skills to manage diverse business relations Experience providing written and verbal instructions and advice to clients on re-engineering solutions Experiencing preparing reports, and providing recommendations to senior management and clients, and ensure documentation is clear for users who are not specialists in service design IT Public Sector Experience : Experience supporting IT discovery projects in the Public Sector Experience navigating the public sector work units to efficiently and successfully engage with multi-discipline stakeholders Experience supporting the discovery, and leading the design of new IT solutions within the public sector
Key Skills
Abinitio,CCNA,Account Development,Cost Estimation,Events Management,Financial Consulting
Employment Type : Full Time
Experience : 10 years
Vacancy : 1
Monthly Salary Salary : 85 - 85