Manager, Alumni Program

1 day ago Be among the first 25 applicants

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‑winning environment that fosters a people‑first culture with a high priority on your personal and professional growth.

Your Opportunity

The Manager, Alumni Program is accountable for driving, expanding, and elevating BDO’s Alumni Program. This role requires a proactive leader who takes initiative, removes roadblocks, and brings energy and momentum to an evolving strategic priority. You will ensure cohesion and long‑term success through strategic integration, stakeholder governance, and consistently high‑impact engagement. From designing reward programs and events to leading portal enhancements and CRM optimisation, you will play a critical role in strengthening alumni relationships and delivering measurable business value.

Key Responsibilities

• Own, evolve, and actively champion the Alumni Program, ensuring alignment across all program components and delivering measurable business impact.
• Take initiative in managing and enhancing the alumni portal, including vendor relationships, feature enhancements, integrations with existing BDO software and user experience design to deliver a seamless valuable experience.
• Proactively lead cross‑functional teams with HR, Marketing, IT / I&C, L&D, and external partners to drive program success.
• Design and deliver high‑impact alumni events, recognition, and value‑added offerings tailored to alumni personas.
• Advance BDO’s business development priorities by surfacing actionable alumni intelligence and potential market opportunities, leveraging high‑quality CRM data and effective segmentation.
• Monitor engagement metrics and alumni insights, using data to recommend improvements, iterate quickly, and accelerate program growth.
• Implement continuous feedback mechanisms to refine offerings and improve alumni satisfaction.
• Partner with Corporate Communications to create compelling alumni content (stories, blogs, campaigns) that builds connection, pride, and community.
• Launch, operationalise, and continuously improve the Alumni Referral and Incentive Program while ensuring compliance with legal and risk requirements.
• Champion innovation and global best practices, introducing new tools, approaches, and engagement models to advance program maturity.
• Step into evolving priorities, contributing to additional initiatives that accelerate the program’s—and the firm’s—success.

Success Criteria

Your Experience and Education

Why BDO?

Our people‑first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

We support your achievement of personal goals outside of the office and making an impact on your community.

Benefits

We pay for performance with competitive total cash compensation that recognises and rewards your contribution. Flexible benefits from day one, a market‑leading personal time‑off policy, and wellness reimbursement support your overall wellness beyond working hours.

Inclusion & Diversity

Everyone counts. We are committed to a workplace culture of respect, inclusion and diversity. If you require accommodation to complete the application process, please contact us.

Flexibility

All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. We provide a blended approach designed to support the flexible needs of our people, the firm and our clients.

Code of Conduct

Our Code of Conduct sets clear standards for how we conduct business, guides ethical decisions, and maintains trust with colleagues, clients and the public.

Practical Information

With your consent, BDO Canada may use AI technology (Microsoft Copilot) to transcribe during preliminary conversations, solely for the purpose of note‑taking and not for other purposes, such as resume review, evaluation or selection of candidates.

Ready to make your mark at BDO?

Click 'Apply now' to send your up‑to‑date resume to one of our Talent Acquisition Specialists.

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