Job Description
Job Description
Supervisor Warehouse
Canadian Tire Bayers Lake – Store 465
This high profile and growth-oriented Halifax store has a constructive and goal-oriented culture for the staff. Management is focused on building a high-performance team that strives for being productive and efficient in all routines, projects, and customer service. The vision and culture is to have a team that truly values coaching and execution of best practices and to become recognized amongst the best in retail operations, productivity, and customer service. The store places a focus on health & safety and our culture is fully committed to attracting, retaining and developing excellent employees and promoting from within. Goal-oriented individuals interested in an exciting retail career that supports their development and have a great work ethic and habits combined with a positive attitude should apply.
Supervisor :
As a department Supervisor, you must be able to manage routines, best practices and people on a daily basis. Some basic computer skills, problem solving, decision making and working with a team are a few major areas involved in this role. A desire to learn, develop and further enhance your Canadian Tire career within our store is part of what will make a successful Supervisor.
Tasks & Responsibilities
Customer Service
- Provides the team with the necessary supporting processes to enhance the overall customer experience within the store through :
- Maintaining housekeeping disciplines in the warehouse in order to facilitate the location of products by all staff.
- Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.
- Delivering and assembling merchandise as required.
Operations
Receives, scans, verifies, and stores all incoming and overstock products according to established procedures and policies.Ships returns and completes proper paperwork.Reconciles inventory differences.Prepares merchandise for filing, sorts, and fills merchandise carts for the retail floor.Is responsible for garbage disposal, cardboard recycling, and the disposal of broken products in accordance with store policy.Processes damaged and returned claims.Repairs broken packages as needed.Reports stolen and damaged goods to Management.Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.Is responsible for the safe operation of all warehouse equipment (forklift, skyjack, etc.).Handles dangerous goods and hazardous products according to established procedures.Plays an active role in the warehouse team by openly sharing opinions and ideas on how to improve the warehouse, and by participating in meetings and all training as required.Engages in learning activities and listens to feedback to improve their own abilities.Complies with company, store, and warehouse policies.Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming, and name tag) when interacting with others.Completes other tasks, as required.Requirements
Knowledge of warehouse and store layout.Ability to work with minimal supervision.Basic math and computer skills.The ability to work in other areas of the store is an asset.Certification in operating warehouse equipment is an asset.Work experience in a warehouse / distribution environment, in a Canadian Tire store, is also considered an asset.Work conditions and physical capabilities
Fast-paced environmentWork under pressureTight deadlinesHandling heavy loadsAttention to detailWeight handling
Up to 45 kg (100 lbs)