Senior Customer Development Manager (Sales + AM)

Salary: Base + Bonus

Senior Customer Development Manager

Location: Fraser Valley, BC (In-Office)
Travel: Approximately 30 percent across BC, AB and Washington
Reports to: CEO

Why work atClearbridge?

Clearbridge solves business problems through technology. We are in a high-growth phase with 35 percent year over year targets, operating across BC, Alberta, and Washington. We support growth-oriented companies in transportation, construction, manufacturing, healthcare, and other essential industries.

With alargely untapped market and strong growth plans and initiatives, we are entering our next phase of growth. We are looking for a senior, proven sales professional who can close complex deals, build strong customer relationships, and help drive the next chapter of our sales organization.

Role Purpose

The Senior Customer Development Manager is a senior role within Clearbridges sales team and reports directly to the CEO. This role is responsible for driving new revenue, expanding strategic customer relationships, and providing senior-level influence across the sales function.

Key Responsibilities

• Own the full sales cycle from prospecting through close
• Lead complex, consultative discovery conversations with senior decision-makers
• Close managed services agreements and associated project work
• Maintain a disciplined pipeline with accurate forecasting
• Act as the primary relationship owner for assigned customers
• Identify upsell, cross-sell, and expansion opportunities
• Mentor and support Customer Development Managers through deal strategy and best-practice sharing
• Provide functional direction to sales support to ensure accurate proposals, CRM data, and follow-through
• Work collaboratively with internal teams to ensure success both internally and externally (customers)

Qualifications

• 6+ years of B2B sales experience; ideally experience in Managed IT Services, SaaS, or technology consulting, however, experience selling into our verticles (transportation, construction) is also transferrable.
• Proven success closing complex, consultative deals
• Strong executive-level communication and relationship-building skills
• Comfortable influencing peers and working closely with leadership
• Highly disciplined, self-directed, and results-focused
• Valid drivers licence and passport with ability to travel within BC, AB and Washington