Digital Services Program Lead

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It’s more than a Career, it’s a Passion! We love our cars, but it’s the people behind them who make them what they are. To build great cars, we need great people. That’s why Volkswagen Group Canada pays competitive salaries, offers fringe benefits, and provides unique opportunities for personal and professional growth. We encourage and reward initiative, creativity, teamwork and performance within a fast‑paced, stimulating environment.

We are currently looking for a Digital Services Program Lead at our Corporate Offices in Ajax, ON. This is a Hybrid role – Grade G.

Role Responsibilities

Digital & Connected Services for VW Canada

• Collaborate with Product Planning to assess and understand the product strategy tailored for Canada.
• Capture and communicate Connected Services product and business requirements across the user journey and customer touchpoints, ensuring alignment between Canadian market needs, VWoA and development teams.
• Ensure all features comply with Canadian laws through thorough legal reviews.
• Keep key stakeholders informed by reporting progress, issues, and risks.
• Partner with VWoA and Canadian business stakeholders to identify and implement technical and business changes that enhance the product and app.
• Stay ahead by understanding the competitive and technological landscape for Connected and Mobility Services.
• Support the development of Business Cases for new features and revenue‑generating subscription plans.
• Assist in budgeting for the upcoming fiscal year and monitor monthly to ensure fiscal alignment.
• Manage and maintain testing assets (Fleet Vehicles, Test Phones).

Serve as the Canadian representative, providing input and oversight on :

Foster Cross‑Departmental Collaboration

Promote Connected Services

Support Digital Life Cycle Management

Over‑the‑Air (OTA) Updates

MyVW App For VW Canada

Qualifications

What You’ll Get In Return

Seniority level : Mid‑Senior level

Employment type : Contract

Job function : Design, Art / Creative, and Information Technology

Industry : Motor Vehicle Manufacturing

Volkswagen Group Canada Inc. is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal or local laws.

Volkswagen Group Canada Inc. is committed to providing accommodations for people with disabilities during all phases of the hiring process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Recruiter, who will consult with you to determine an appropriate accommodation.

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