Medical Office Administrator

Adam Wilson Medicine Professional CorporationCambridge, ON, Canada

10 days ago

Job type

Full-time

Job description

Job Description

Job Summary :

We are seeking a highly organized and detail-oriented Medical Office Administrator proficient in using PS Suites software to manage the daily operations of our medical practice. The ideal candidate will be responsible for overseeing front-office functions, ensuring smooth patient flow, maintaining patient records, coordinating schedules, and providing exceptional customer service. Knowledge of medical billing, scheduling, and patient management systems is required, with a strong emphasis on proficiency in PS Suites.

Key Responsibilities :

Patient Scheduling & Coordination :

Schedule patient appointments, follow-ups, and procedures using PS Suites scheduling system.

Ensure proper patient flow and minimize wait times.
Coordinate with medical staff to manage physician schedules and resources.

Medical Records Management :

Accurately input and update patient information, demographics, and medical history in the PS Suites EHR system.

Maintain confidentiality and comply with HIPAA regulations when managing patient records.

Ensure timely documentation and record keeping for all patient visits and procedures.

Billing & Insurance Verification :

Process insurance verifications, pre-authorizations, and referrals using PS Suites.

Follow up on unpaid or denied claims and assist with resolving billing discrepancies.

Front Office Operations :

Greet and check-in patients, ensuring they complete necessary forms and provide insurance information.

Answer phone calls, respond to emails, and handle patient inquiries in a professional manner.

Assist patients with account-related questions, billing concerns, and appointment rescheduling.

Administrative Support :

Prepare and manage patient charts, medical forms, and documents.

Maintain office supplies and equipment, ordering as necessary.

Perform other administrative tasks as required by medical staff and management.

Compliance and Quality Assurance :

Ensure all medical and administrative procedures comply with state and federal regulations.

Participate in ongoing training to stay up-to-date on PS Suites updates, billing practices, and medical office protocols.

Assist in audits and ensure office records are organized and accessible for inspections or compliance checks.

Collaboration and Communication :

Foster effective communication with physicians, nursing staff, and other healthcare professionals to ensure quality patient care.

Assist in managing patient referrals and follow-ups between departments and specialists.

Qualifications :

High school diploma or equivalent; additional certification in medical administration or a related field is preferred.

Proven experience in a medical office environment, with a strong preference for candidates who have experience using PS Suites software.

Knowledge of medical terminology, insurance processes, and healthcare regulations.

Strong communication skills, both verbal and written.

Excellent organizational skills and attention to detail.

Ability to work independently and as part of a team.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and medical software, particularly PS Suites.

Basic knowledge of medical billing codes and insurance procedures is a plus.

Friendly and professional demeanor, with a focus on customer service.

Physical Requirements :

Ability to sit for extended periods and use office equipment.

Company Description

If you are a motivated, reliable, and detail-oriented individual with experience using PS Suites EMR and a passion for healthcare administration, we encourage you to apply for this rewarding position. Join our team and make a difference in the lives of our patients!

Company Description