Endpoint Specialist Technician

About the University

At the University of Lethbridge, we speak in perspectives.

We are located in the heart of traditional Blackfoot Confederacy territory in southern Alberta with campuses in Lethbridge and Calgary. ULethbridge is more than a place to learn — it’s a place to build a career and make a lasting impact. We are one of Canada’s top universities and leading research institutions with more than 8,000 undergraduate and graduate students. We are an inclusive university that values diverse experiences and backgrounds. Our people are our greatest strength, and we are dedicated to fostering growth and success for all of our people.

Together, we transform lives and communities.

Position Overview

The University of Lethbridge Information Technology Services (ITS) department is seeking applications for an Endpoint Specialist Technician. This is a full-time, continuing position located at our Lethbridge campus. Preference will be given to candidates who will work full-time at the Lethbridge campus; however, some hybrid work arrangements for Alberta-based candidates may be arranged.

Responsibilities

• Designing and architecting virtual and physical desktop deployment solutions to meet business needs.
• Campus wide administrative support of various end user and lab systems.
• Monitoring of virtual and physical desktop systems including health, utilization, operation, application deployment and overall desktop performance.
• System deployment, management, and monitoring software for desktops, currently Microsoft Configuration Manager.
• The Endpoint Specialist Technician also provides Tier 2 support to the ITS Client Services team in the resolution of complex customer and desktop support requests.
• This position maintains a very broad knowledge of many aspects of infrastructure including end user applications, networking concepts and practices and Windows Server operating systems.
• This position requires a high level of collaboration with other technical teams, particularly with the ITS Systems team in joint initiatives like Microsoft Configuration Manager, Azure, Autopilot, among others.
• The position is often responsible for troubleshooting and analyzing complex issues across the University’s systems and services.
• This position provides strategic guidance for these technologies through independent initiative and regular collaboration with peers across teams, other institutions, and provincial, national, or other collaborative bodies.

Qualifications

Salary

Starting Salary Range (at 1.0 FTE) $5,291.00 - $5,990.00 monthly

Full Salary Range (at 1.0 FTE) $5,291.00 - $6,687.00 monthly (AUPE - Grade 12)

Recruitment Information

Campus : Lethbridge

Employment Group : AUPE

Position Category : Other

Open Date : 12 / 02 / 2025

Open Until Filled : Yes

Desired Start Date : 01 / 26 / 2026

Employment Equity

The University of Lethbridge invites applications from all qualified candidates; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given preference.

The University of Lethbridge is committed to providing an inclusive and barrier-free work environment, including through all aspects of the hiring process. If you require support during the hiring process, please contact Human Resources at human.resources@uleth.ca so that accommodations can be put in place to support you. All private information received in relation to your request for support will be kept confidential, only information required to facilitate the accommodation will be shared with the selection committee.

Supplemental Questions

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