Senior Change Management Specialist

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The Opportunity

CAA Atlantic is recognized as one of Canadas Most Admired Corporate Cultures! Were committed to supporting your development through comprehensive training programs and continuous learning opportunities - helping you advance your skills and achieve your professional goals. Our generous vacation allowance annual incentive program and top-tier benefits ensure you and your family are well taken care of.

CAA Atlantic is a member-based organization serving over 320000 members across Atlantic Canada. Headquarters in Saint John N.B. CAA Atlantic is part of the national CAA federation with almost 7 million members across the country! CAA is one of the largest most trusted and respected consumer-based organizations in Canada. We provide emergency roadside assistance travel services and exclusive savings and rewards for our members. Were deeply focused on helping Atlantic Canadians travel safely and confidently whether they are on the road close to home or planning trips around the world.

Its so fun to work with CAA Atlantic! - Linda Landry Travel Advisor

To learn more about the CAA Atlantic employee experience visit us online :

• YouTube : Hidden Gems : Working at CAA Atlantic
• Careers CAA Atlantic- Work With Us
• Careers CAA Atlantic - Employee Benefits
• Careers CAA Atlantic- Team Member Stories

Are you a strategic change management professional who thrives at the intersection of digital transformation and people partnering across teams to deliver lasting organizational impact Youve built a reputation for leading with empathy using active listening and a people-first mindset to successfully guide stakeholders through even the most complex transitions. Your extensive experience in leading and managing change with mature organizations make you a sought after change professional and strategic partner. Now is your chance to bring your expertise to CAA Atlantic as our first ever Senior Change Management Specialist!

As the Senior Change Management Specialist you will define lead and orchestrate a comprehensive change management framework that ensures successful adoption across the organization. CAA Atlantic is embarking on a multi-year enterprise transformation with a primary focus on ERP implementation and this role will serve as a pivotal driver in guiding us through that change journey. While the ERP program will anchor your efforts in your first year youll also have the opportunity to flex your expertise by supporting additional departmental initiatives and helping diverse stakeholder groups implement meaningful sustainable change.

In this role you will be empowered to design and execute end-to-end change strategies. This position is critical to the evolution of our business and ensures that teams can effectively embrace and adapt to new systems processes and ways of working with minimal disruption while maximizing value.

Your work will focus on driving measurable end-user adoption and embedding new processes that enable sustained value across the impacted teams and functions. By building trust and readiness through clear timely communications youll ensure that our teams understand not only whats changing but why it matters - creating the conditions for lasting engagement and success.

You will lead comprehensive training and enablement initiatives designed to equip individuals to perform effectively from day one. Your approach to governance will emphasize transparency proactively manage risks issues and overall readiness across programs and releases. Success in this role means seeing the realization of planned business benefits long after go-live as your efforts foster stability and continuous improvement through the hypercare period and beyond.

In sum you will be the driving force behind stakeholder engagement communications training and enablement adoption measurement and benefits realization.

Reporting to the Executive Sponsor within our Transformation Management Office (TMO) this role can be performed in either Dartmouth NS or Saint John NB and is hybrid. Preference will be given to candidates in Saint John. There will be a need for periodic travel to sites and branches during key deployment phases.

What youll do

Responsibilities

1) Change Strategy and Planning

2) Stakeholder Engagement and Communications

3) Training and Enablement

4) Readiness Delivery and Adoption

5) Governance Risk and Reporting

6) Post-Go-Live and Benefits Realization

7) Collaboration & Leadership

What youll need

Qualifications

Look for yourself

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A little bit about us

CAA Atlantic

CAA Atlantic

At CAA Atlantic were not just a company; were a driving force in the modern world of Atlantic Canada. With a rich history dating back to 1947 we are deeply rooted in our region but our vision is firmly fixed on the future. Our mission To revolutionize the way people experience safety travel and well-being in the 21st century.

Serving our members with pride across the four Atlantic Provinces were not your typical organization. As a forward-thinking not-for-profit were committed to pushing the boundaries of whats possible.

If youre looking to be part of a company thats leading the charge in modernizing the travel and safety industry look no further. As a four-time recipient of the Most Trusted Brand in Canada over the past five years were on an unwavering journey to become the most trusted member-focused organization and top employer in Atlantic Canada. Join us and be part of the future with CAA Atlantic. Together well drive innovation ensure safety and redefine the way Atlantic Canada experiences the world.

Why Work With Us :

Our Vision : To be the most trusted and sustainable Member organization in Atlantic Canada.

Our Mission : To make a difference every day by anticipating understanding and exceeding the expectations of our Members

Our Core Values

Diversity and inclusion at CAA Atlantic

As a member-driven organization we are dedicated to building a workforce that reflects the diversity of the communities in which we live. It is important to us that every employee has the opportunity to reach their full potential and we recognize that diverse perspectives enhance our collective innovation creativity and allow us to provide amazing service to our Members.

Accommodation

Applicants should identify if they require accommodation during the competition process (on a confidential basis). All postings available in alternate formats upon request.

Required Experience :

Senior IC

Key Skills

General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 86620 - 130000