HR Generalist

Description

With humble beginnings in 1956, Mantei’s Transport has evolved into a reputable company specializing in the transportation of refined petroleum products throughout Western Canada and the Northwestern USA. We take pride in being the first Western Canadian carrier to operate a B-Train trailer and remain committed to leading in innovation to providing our customers with the best service quality possible.

Lean more about us! Mantei’s Transport | Seaboard Group | CAN & USA

Join Mantei Transport as our next HR Generalist and play a key role in shaping a supportive, compliant, and people-focused workplace for our Calgary operations. This position offers a dynamic blend of employee relations, labour relations, recruitment, benefits administration, and HR program support within a fast-paced, safety-driven environment. As a trusted partner to both employees and leaders, you will provide expert guidance on HR policies, performance management, and workplace investigations while ensuring alignment with the Canada Labour Code, Collective Agreements, and organizational standards. If you thrive in a hands-on HR role where every day brings variety, relationship-building, and opportunities to strengthen workplace culture, this is an exciting opportunity to make a meaningful impact.

• Serve as the primary point of contact for employee inquiries and concerns, resolving issues in a timely and professional manner.
• Provide guidance to supervisors and managers on employee relations matters, disciplinary actions, and performance improvement plans.
• Act as a liaison with union and management
• Conduct internal investigations into employee complaints, policy violations, and workplace conflicts; recommend and document appropriate outcomes and actions.
• Ensure compliance with company policies, Collective Agreement, the Canada Labour Code, and applicable provincial legislation.
• Support the development, implementation, and communication of HR policies and procedures.

• Partner with managers to implement performance review processes and assist with employee development plans.
• Coach managers on effective feedback techniques and progressive discipline strategies.
• Identify and help resolve organizational issues that affect employee engagement, retention, and productivity.

• Oversee employee benefits programs including health, dental, life insurance, and RRSPs.
• Act as liaison between employees and benefit providers to resolve issues or answer questions.
• Complete all manual benefits enrollments, status changes, and annual open enrollment processes.
• Educate employees on benefit offerings and promote wellness initiatives.

• Manage all aspects of workers’ compensation cases: intake, reporting, modified work coordination, follow-ups, and return-to-work plans.
• Prepare documentation and liaise with WCB and other regulatory bodies to ensure timely and compliant case resolution.
• Track and manage employee leaves of absence (e.g., medical, maternity, parental, and personal leaves), ensuring alignment with legislation and company policy.

• Provide full cycle recruitment leveraging the in Applicant Tracking Software (JobVite) for Class One Drivers and Office staff.
• Facilitate onboarding processes and HR orientations to ensure smooth integration of new hires.
• Contribute to continuous improvement of recruitment and retention strategies.

• Maintain accurate, confidential employee files and HRIS (PayWorks) records.
• Generate HR reports related to turnover, absenteeism, compliance, and workforce analytics.
• Monitor and maintain compliance with internal audit requirements.

• Assist with planning and supporting company events, employee engagement initiatives, and recognition programs.
• Be a member of the local OHS and Employee Engagement Committees.
• Provide support during organizational changes or restructuring
• Perform additional HR-related duties and special projects as required.
• Occasional travel to field locations or terminals may be required.

• Diploma or Degree in Human Resources, Business Administration, or a related discipline.
• Minimum 3–5 years of progressive HR Generalist experience, ideally in transportation, logistics, manufacturing, or a similarly fast-paced, operational environment.
• In-depth knowledge of employment legislation
• Prior Labour Relations experience
• Strong experience managing workers’ compensation claims and modified work programs.
• Demonstrated experience conducting workplace investigations and handling complex employee relations issues.
• Experience administering group benefits and retirement programs (e.g., RRSP, pension).
• Excellent communication skills (written and verbal), with the ability to adapt messaging to various audiences, from frontline employees to senior leadership.
• High level of discretion and integrity when handling confidential information.
• Exceptional organizational and time-management skills with the ability to prioritize tasks and meet tight deadlines.
• Strong proficiency in Microsoft Office Suite (Excel – including VLOOKUPs and Pivot Tables, Outlook, Teams, SharePoint).
• Experience working with HRIS platforms (e.g., Dayforce, ADP, BambooHR) is an asset.
• CHRP or CHRL designation (or in progress) is preferred.

• This role may require occasional travel to terminal locations or field offices.
• This role is an in office role based in Calgary, Alberta