Full-Time Client Service Ambassador - Eastern Zone

Overview

Job Skills / Requirements

The Client Service Ambassador is a non-traditional security role that provides a customer-focused liaison within select Emergency Departments. This role focuses on proactively engaging patients and visitors to improve the "client experience," prevent or reduce aggressive or disruptive behaviour, and employ verbal intervention strategies through respectful, supportive interactions. The Client Ambassador promotes a safe environment and high-quality patient-focused care. The role is characterized by non-judgmental, people-focused interactions.

The Client Service Ambassador does not engage in physical interventions unless necessary to protect themselves or others. Whenever possible, the Client Ambassador will involve site Security and / or the Code White team for physically aggressive or threatening behaviour.

Position Details :

Position : Full Time Client Service Ambassador

Site : St. John's & Surrounding Area

Overtime : Overtime after 48 hours

Hours : 4 0 hours per week

Payrate : $ 23.69 / hour

Posting Date : November 26, 2025

Internal Closing Date : December 26, 2025

External Closing Date : December 26, 2025

Schedule Example :

• Continental rotation, 5 × 8-hour shifts (40 hours per week)

RESPONSIBILITIES

COMPETENCIES & SKILLSETS

PREREQUISITES

Why choose Paladin?

Get paid your way with flexible daily pay options!

Education Requirements (All)

High School Diploma / GED

Certification Requirements (All)

Standard First Aid, CPR Level C

Code of Conduct / Vulnerable Sector Check

Additional Information / Benefits

Paladin Security : Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and w believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits : Medical Insurance, Dental Insurance

This job reports to the Regional Supervisor

This is a Full and Part-Time position 1st Shift , 2nd Shift , 3rd Shift .