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General Manager

General Manager

Blue Shock Executive SearchEdmonton, AB, Canada
26 days ago
Job description

Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we forge connections between exceptional talent and leading employers in Canada and the US.

At Blue Shock Executive Search, we don't just find talent; we craft success stories. As your dedicated career architects, our focus is on connecting you with the perfect opportunities that align with your skills and aspirations. We're passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let's build your success story together

Job Title : General Manag

JOB DESCRIPT

A General Manager is an experienced restaurant and bar operator who possesses excellent communication skills and is a dynamic and hardworking leader. They are full of fresh ideas and keen to take on all operational responsibilities. They are a detailed and caring leader who is deeply committed to sharing their knowledge with our teams. They are committed to developing future GMs and Chefs and their te

ams.

This position reports to the Regional Manager / Director of Operations. The overall purpose of the position is to achieve company objectives by driving sales through building guest count by generating industry leading restaurant revenue, profit, expansion and guest service goals by planning, leading and directing the operation of the Corporate & Franchise restaurants within your re

gion.

The successful Regional Manager will have an unparalleled passion for guest service, restaurant operations and management of profitab

ility.

KEY RESPONSI

  • BILITIES

Responsible for creating and enhancing a restaurant culture that drives excellence in every aspect of hospitality success : Making guests feel special, top line revenues, excellent service, high quality product, strong morale, and superior profit management to achieve financi

  • al goals.Establish, direct and review performance standards in food preparation, and production to ensure effective, controlled and coordinated results are achieved i.e. quality, recipe adherence, service, costs contr
  • ols, etc.Monitors, directs and coordinates effective sanitation, cleanliness and organization effort throughout the op
  • erations.Establishes, directs and reviews beverage procedures to ensure adequate security and accountability, quality, presentation and service per
  • formance.Remains current on federal, provincial and municipal laws and regulations with respect to our industry. Produces approved budgets, and operates within established guidelines in regard to costs, expenses, sales and
  • profits.Regional Managers are directly overseeing the recruitment, training, development and mentoring of current GMs and Chefs and future GMs a
  • nd Chefs.Direct involvement in and follow up with all disciplinary action, performance management working in conjunction with Human Resources with all management team
  • members.Conducts frequent site reviews and audits of restaurants to ensure excellence in a
  • ll areas.Handles or assists with any guest related complaints and / or comments as well as coordinates the proper f
  • ollow up.Oversees the development of management and crew to ensure training and
  • guidance.Prepares all local financial and operational reporting required delivering and analyzing the financial results of the restaurants on a regular basis. Reviews any significant variances from the budgeted figures. Ensures practices meet or exceed yearly financial
  • targets.Monitors the expenses of the restaurants to ensure that effective cost-containment practices are in place. Also ensures that operating expenses are in line with those of comparable properties and industry s
  • tandards.Evaluates training procedures to assure that all employees are contributing to a high level of guest sati
  • sfaction.Management, teaching and coaching of our business success foundation – “The Triangle” - Enduring High-Level Profitability – Shareholders, Care and Hospitality For Guest, Employer of Choice and Focus on Tea
  • m MembersMonitors any legal or labor issues related to the management of all pr
  • operties.Champions recognition and motivation efforts throughout the market to meet our goal of being the employer of choice in the restaurant
  • industry.Key contributor to long term planning and brand pos
  • itioning.Other duties as required and assigned by the President, Vice President of Operations and / or Director of O
  • perationsProject management of multiple programs and p
  • rioritiesMultiple department communication and execution details for alignment of all food related ac
  • tivities.Coordinate and implement food promotions, menu planning to maximize guest experience and sal
  • es growthCoaching of General Managers, Chefs and their teams on restaurant
  • executionDevelop and maintain positive relationships with key suppliers, influencers and industry stakeholders through communication and support for operatio
  • nal teamsSenior member of the Strategy Panel for the company, and delivery and implementation of tactics to the restaurant o
  • perators.

    QUALIFICATIONS &

  • EXPERIENCE
  • Minimum of 2 to 3 years of successful restaurant operations, of a full-service resta

  • urant chainMinimum 4 years as a successful restaurant management with proven financial management, in a high volume full service restaurant (preferably premi
  • um casual).Proven strength and success with analytical costing work including : cost controls, spreadsheet analysis and recipe p
  • reparation.Knowledge of premium casual kitchen equipment, design a
  • nd systems.Excellent knowledge and high level skills with all computer desktop systems, including but not limited to Microsoft Windows, Excel, Word, PowerPoint as well as Posi Touch Point of sa
  • le systems.Excellent understanding of and proven experience with sanitation, health and safety and systems that su
  • pport same.Exceptional work ethic, combined with highly detailed communication both written
  • and verbal.Uses time productively, maximizes efficiency, and meets challenging
  • work goals.Takes initiative and pursues opportunities aligned with a strong ability to
  • multi-task.Strong communication skills, rapport skills and presenta
  • tion skillsWillingness to travel extensively throughout your region and Canada, as well as having a valid driver’s license and reliable vehicle ar
  • e required.A college or university degree in hospitality, restaurants and culinary arts, or a business education backgrou
  • nd an asset

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