Loss Prevention Analyst

Not just a job

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s most successful retail chains, we know what it takes to build a satisfying career.

We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department currently has the following opportunity in our Richmond, BC Head Office :

Loss Prevention Analyst

The Loss Prevention Analyst is a member of the Loss Prevention team whose role is to protect company assets through the preparation, curation, and delivery of data into actionable intelligence and management reports.

The analyst supports investigations with criminal and operational intelligence through the processing, gathering, and evaluation of data.

The Loss Prevention Analyst protects people, assets, and information by ensuring our policies and procedures are followed, benchmarks and programs are being monitored, and violations of policy or criminal trends are detected through monitoring, analysis and real time reporting to Loss Prevention Management.

The Loss Prevention Analyst supports the efforts of Loss Prevention Management and specialized teams with delivery of actionable and relevant intelligence for monitoring the business and completing cases.

The Analyst supports investigations with tactical analysis and evidence gathering expertise.

Roles and Responsibilities :

• Protect company assets and reduce company losses.
• Prepare, curate, and deliver routine and ad-hoc reports to Loss Prevention Management.
• Present data in the form of actionable intelligence for the use of LP Management and in support of Company and Department strategic execution.
• Support investigations with criminal and operational intelligence through the processing, gathering, and evaluation of data.
• Provide investigative support with tactical analysis and evidence gathering expertise.
• Support investigations in a safe, legal, and ethical manner while following company policy and procedures.
• Break down strategic problems, and analyses data and information to provide insights and recommendations.
• Collect forensically sound evidence.
• Track compliance of audit processes and variance monitoring. Report on non-compliance and anomalies.
• Integrate information from multiple sources to enable more efficient processes, enhance analysis, and / or streamline reporting.
• Protect company information, following all information security policies and privacy protocols.
• Report security weaknesses or anomalies in programs to LP Management.
• Conduct planned Loss Prevention analysis as assigned, detecting and reporting on indicators of internal losses such as POS exceptions, inventory anomalies, and policy and procedure breaches.
• Work in partnership with the Response Centre to curate daily POS transactions to audit for potential internal theft, fraud and policy violations.
• Identify and allow for early response to emerging trends.
• Will attend court and legal proceedings and provide testimony as directed or requested by the Crown.

The successful candidate should possess the following :

• Effective written and verbal communication skills, with the ability to write clear, concise and unbiased reports to company standard.
• Strong administrative skills.
• Highly organized and able to multitask effectively and work under changing priorities.
• Initiative to isolate and solve problems.
• Strong decision making and critical analysis skills.
• Proficient typing and transcription skills.
• Ability to learn and follow laws, regulations, and policies pertaining to investigations work and case building.
• Strong attention to detail for monitoring and evaluating data in order to identify patterns of loss or indicators of suspect behavior.
• Ability to structure and present complex data in clear and visually appealing ways, including using visualizations.
• Advanced knowledge of the use of common data visualization tools or exception-based reporting tools.
• Ability to analyze data and see anomalies or exceptions as investigative leads.
• Ability to gather basic evidence at a scene.
• Ability to conduct fact finding interviews or telephone interviews to corroborate or validate data evidence.

Education and Knowledge :

• A minimum of two years loss prevention or related security industry experience is an asset.
• A minimum of two years’ experience in data curation, statistical crime analysis, Business, Data Warehouse or IT environment is preferred.
• Related post-secondary degree or diploma preferred.
• Basic understanding of investigative process, evidence gathering, interviews and case building.
• Provincially recognized security training (Basic Security Training) will be required.
• If specified by Provincial Regulation, a valid Provincial Security Worker’s License required prior to training.
• Advanced level in MS Office 365 and related products.
• Advanced knowledge of Power BI is an asset.

London Drugs offers advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including :

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Employee Discount Program (Sharing our success)
• Employee Recognition Program (Tangible rewards for great work!)
• Company matched RRSPs (Helping you plan for your future)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling)
• Community Involvement (Giving back to our communities)
• If you are a well-organized, self-motivated, individual who has a positive attitude and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

Benefits

Comprehensive medical, dental, prescription drug and vision coverage for you and your family Ensuring you and your family are taken care of Ongoing In-House Training & Education Courses Lifelong learning Employee Family Assistance Program Free confidential counseling Company matched RRSPs Helping you plan for your future Health & Wellness Enjoy discounted memberships with Goodlife Fitness Employee Recognition Program Tangible rewards for great work! Employee Discount Program Sharing our success