Claims Adjuster II, Property

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

69,200 - 84,600

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We seeking a Claims Adjuster – Home II to join our field and/or telephone team.

Are you passionate about your professional development and eager to learn and grow your skills?

As a Claims Adjuster, Field and/or Telephone, you’ll play a key role in our core mission: helping people. You’ll be part of an enthusiastic and diverse team of claims adjusters dedicated to supporting our customers get their lives back on track after unexpected events.

Your empathy and exceptional skills will make you a valuable asset to our team. We offer challenging and rewarding opportunities to investigate and manage complex personal and commercial property claims.

What you’ll do:

• Evaluate and analyze information gathered, insurance wording and damages to determine coverage in each situation.

• Assess potential civil liability of the insured and third parties in consultation with specialists.

• Negotiate settlements with customers, claimants, lawyers and insurers within your authority limits.

• Handle field assignments on behalf of in-house claims adjusters.

• As needed, actively support claims management and other work during high-volume periods.

• Collaborate effectively with various teams including appraisal, underwriting and legal services.

• Ensure effective cost management.

• Stay informed about current trends in insurance products and appraisal and investigation techniques and services.

What you bring to the table:

• A valid AMF licence (5a/5b).

• At least one year of experience as a home claims adjuster (telephone or field), with expertise in water and/or fire losses.

• A passion for customer service and strong written and verbal communication skills.

• Self-motivated, goal-oriented approach and ability to thrive in a fast-paced environment.

• Strong technical aptitude and excellent computer skills.

• Solid problem-solving and troubleshooting abilities.

• A valid driver’s licence and a good driving record.

• Availability for travel on short notice.

• Solid understanding of insurance products.

• Bilingualism (English/French): Required for regularly handling claims from English-speaking customers.

Available territories for field claims adjusters include:

• Montreal

• South Shore of Montreal

• Montérégie

• Lanaudière

• Lower St. Lawrence/Gaspésie

• Gatineau

Home Claims Adjuster – Field – Claims Department – Loss – Adjusters – AMF

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.