Parts Consultant

Reporting Relationship: This position reports directly to the Parts Manager.

Job Summary:

The Parts Consultant plays a key role in creating and maintaining a high level of customer satisfaction. This professional is responsible for accurately tracking, stocking, and monitoring parts inventory, as well as assisting the technician in locating the parts needed for service. The parts consultant will also resolve discrepancies between computerized inventory and the physical inventory of parts, verify invoices, as well as work to meet customer's needs. This position is better suited for an individual with attention to detail, organizational, and interpersonal skills.

Qualifications:

• Relationship expert with a demonstrated commitment to customer satisfaction

• ADP or CDK experience is preferred

• Tire selling and after-market performance parts knowledge an asset

• High attention to detail with proven time management and organizational skills

• Ability to thrive in a collaborative environment

• Valid driver's license and reliable transportation to work required

What Birchwood Can Offer You:

• Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success

• Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options

• RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment

• Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus

• Career development opportunities & internal promotions

• Learning & development opportunities

• Wellness program

• Corporate discounts & group savings plan

• Volunteer program – Dollars for Doing

• Company events – Birchwood Bucks, Circle of Excellence, holiday parties