IT Business Analyst

Role Overview

You’ll report to the Product Manager, Digital Work Environment. Your future role will improve user experience by optimizing collaboration tools and electronic content management. You’ll also handle daily activities involved in supporting, analyzing, and configuring systems and ensuring everything runs smoothly.

You’ll work closely with various stakeholders across the firm, your team members, and other IT teams (development, business intelligence, infrastructure, and the Halo Service Centre).

Type of Position

Regular

Responsibilities

• Identify, define, analyze and document business needs for various digital tools used by internal clients.
• Conduct benchmarking analyses of technological tools and software solutions.
• Provide evidence‑based recommendations to improve the user experience.
• Configure applications to meet business needs and processes.
• Apply standard practices and procedures when analyzing, documenting, and configuring solutions.
• Establish and perform unit and acceptance tests, coordinate testing with super users, and gather feedback before and after rollout.
• Prepare training material and assist with training activities for super users, where required.
• Help develop and implement information governance practices.
• Analyze and configure electronic document management (EDM) tools as changes are required.

Qualities and Values

Qualifications

Benefits (Total Rewards)

Additional Benefits

About BBA

For over 40 years, we’ve been pushing the boundaries of engineering to serve our clients in the Energy and Natural Resources sector. At BBA, we develop innovative, flexible and sustainable solutions, from strategy to execution. BBA is one of Canada’s leading private consulting engineering firms, focused on practice (PCB), with a network of 18 offices. Our teams work closely to deliver projects that shape tomorrow’s industry at the local, national and international levels. Our people’s passion and excellence make BBA one of Canada’s Best Managed Companies. We have unique talents, and we’re committed to providing a workplace where you can be yourself. Job postings are written in gender‑neutral language.

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