Are you a proactive and strategic professional passionate about driving successful change in dynamic environments? We are seeking a Senior Organizational Change Manager to lead impactful change initiatives and training programs for a transformative system implementation project on an initial 12- month contract. Join our client in making a meaningful difference by enabling adoption of cutting-edge technology designed to support vulnerable populations.
Advantages
- Lead a high-impact project that directly improves services for vulnerable Albertans.
- Collaborate with a dedicated team in a dynamic, supportive environment.
- Gain exposure to innovative technologies, including Microsoft Dynamics CRM and Financial platforms.
- Opportunities for professional development and recognition in a high-profile initiative.
- Work in a flexible, hybrid environment with a focus on work-life balance.
Responsibilities
Develop and execute change management strategies and plans to ensure smooth adoption of new systems.Engage with stakeholders through effective communication and build strong relationships at all levels.Design and deliver tailored training programs and materials for diverse user groups.Conduct impact assessments and monitor adoption metrics to refine strategies.Address resistance, mitigate risks, and ensure alignment with organizational goals.Oversee project communications, drafting clear and engaging materials for stakeholders.Provide post-implementation support, including follow-up training and user assistance.Qualifications
Mandatory Qualifications :
8 years of related experience and Change Management certification or accreditation (e.g., Prosci, or similar) from a recognized issuing body.5 years of demonstrated experience leading training activities and working as a Trainer for complex technology / software applications.1 year of demonstrated experience working as an Organizational Change Manager on at least one complex technology / software application project.5 years of experience delivering training sessions in-person and online via web-based interactive technology (e.g., Zoom, Teams).8 years of experience developing change management deliverables (e.g., Change Strategy and Plans, Readiness Assessment, Resistance Management Plan, Change Impact Analysis, Impact Assessments, etc.).5 years of experience developing effective communication materials for stakeholders.5 years of experience developing training deliverables (e.g., training strategy, plans, training program, training needs analysis, etc.).5 years of experience developing user-friendly training materials for in-person, virtual, and self-paced training.Desired Qualifications :
8 years of related experience and Trainer or Adult Learning certification, accreditation, or Education-related degree / diploma from a recognized issuing body.Work
1 year of demonstrated experience working as an Organizational Change Manager on at least one project in a large organization or public service environment, impacting 100+ staff.1 year of demonstrated experience working as a Trainer on at least one project in a large organization or public service environment, impacting 100+ staff.5 years of experience defining and measuring project change success metrics and progress.5 years of experience developing and delivering communications and presentations at multiple levels of an organization (e.g., Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users).5 years of experience developing effective communication deliverables (e.g., communication plans, schedules, strategies, etc.).5 years of experience developing learning outcomes and assessing student understanding and success.5 years of experience fostering effective working relationships with leadership and stakeholders.5 years of experience in change risk management.5 years of experience leading and facilitating meetings with stakeholders at all levels.1 year of experience using MS Office 2016 products or higher versions.1 year of experience using SharePoint Online.1 year of experience working in or for the public sector.1 year of experience working with or testing Microsoft Dynamics 365 solutions (CRM, Finance) or similar platforms.Summary
If you're ready to lead meaningful change, collaborate with passionate professionals and make a tangible impact in a dynamic public service environment, we want to hear from you! Apply directly to this job ad or reach out to your Randstad Digital representative immediately!
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