Job title : - Cisco Voice Level engineer
Location : - Montreal, QC
Duration : - months
Pay rate : - $ / hr - $ / hr on T without any benefits
Job Description
Duties in scope
- Level BAU support of Call manager, Unity Voicemail and Unified Call Center Express
- Active participation in the upgrade of the above-mentioned systems to version , incl. planning, upgrading and testing.
- Active participating in the planning for upgrading to version for the above systems
- Level troubleshooting of those systems
- Working with the vendor Cisco in case of issues
- Documenting and / or updating documentation of the above
- Cisco video server configuration / maintenance (VCS and Expressway)
- Not mandatory skills, but preferred would be experience with in configuration and operation / maintenance of Oracle Session Border Controller(SBC) and Oracle Enterprise Communication Broker (ECB) Oracle Enterprise Operations Monitor
- Integration of PSTN telephone with TEAMS
- Vitec (formerly Exterity) IPTV solution
Key Competencies
- Strong team player
- Strong communication and documentation skills
- At least years’ experience as a level engineer in the above-mentioned products
- Can work independently
Skills, Knowledge and Experience
- In depth knowledge of Cisco Voice infrastructure, incl. Voice Gatewyas
- In depth knowledge of Cisco Call manager, esp. version and above
- Good working knowledge of Unity and UCCx
- Working knowledge of Oracle SBC and ECB preferable
- Working knowledge of Cisco Video servers (VCS and Expressway) and Cisco Video endpoints
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