hotel clerk

Days Inn
Surrey, BC, CA
$28 an hour
Permanent
Full-time
  • Education : Secondary (high) school graduation certificate
  • Experience : 1 year to less than 2 years
  • or equivalent experience

Asset languages

Panjabi; Punjabi

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients / guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Computer and technology knowledge

Central reservation system (CRS)

Transportation / travel information

Public transportation is available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized

Screening questions

  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Work Term : Permanent
  • Work Language : English
  • Hours : 40 hours per week
  • 2 days ago
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