Senior Fraud Monitoring Specialist (Hybrid)

About Versapay Versapay is the leader in Collaborative Accounts Receivable. The Versapay Collaborative AR Network is the first solution that empowers the genius of teams by bridging the gap between suppliers and buyers through a shared, digital experience.

Versapay’s accounts receivable (AR) automation solutions and next-generation B2B payments network make billing and payments easier for enterprises, increasing efficiencies, accelerating cash flow, and dramatically improving the customer experience.

Founded in 2006, the company has grown into a global network of 9,000+ clients and 1,000,000+ users handling 40+ million new invoices and driving $60+ billion in global payment volume annually.

Versapay goes beyond traditional AR automation to deliver customer-driven experiences. The results? Versapay’s clients benefit from improved payment times and stronger customer relationships with an over 80% portal adoption rate.

Owned by Great Hill Partners, Versapay is based in Toronto with offices in Atlanta and Miami.Think you might be the next Veep to join?

Read on!! Our Values ️ We obsess over our customers. ️ We help each other. ️ We embrace diversity. ️ We find better ways.

We get things done. ️ We own it. How you'll make a huge impact here - and on your career : We are seeking a highly skilled Senior Fraud Monitoring Specialist to join our team.

In this role, you will play a crucial part in safeguarding our organization against financial risks, fraud, and suspicious activities.

Your responsibilities will include analyzing customer accounts, monitoring AML and fraud, collaborating with cross-functional teams, leading projects, and continuously improving our risk management strategies.

If you are a seasoned professional with extensive experience in risk management, a keen analytical mindset, and a drive to stay ahead of emerging threats, we want you on our team.

What you'll do :

• Transaction Monitoring : Conduct in-depth analysis of customer accounts to identify potential risk areas.
• Fraud Prevention : Collaborate closely with product, finance, and software engineering teams to assess fraud risk on credit card and ACH payments.

Provide input for the development, implementation, and documentation of innovative fraud prevention strategies using extensive transactional data analysis.

Process Enhancement : Contribute to the implementation of comprehensive fraud detection tools and strategies and business rules that balance fraud loss, execution cost, and customer experience.

Contribute to the refinement of policies and procedures manuals.

• Reporting : Prepare and present detailed reports to management on fraud and risk
• Cross-Functional Collaboration : Participate in cross-functional teams supporting existing and emerging payment products.

Establish strong relationships with sales, customer support, and product teams to garner support for risk management efforts.

Project Leadership : Lead collaborative efforts with internal and external teams to develop and implement effective risk management solutions.

Regularly test transaction monitoring systems to ensure their optimal performance and identify vulnerabilities.

Training : Stay updated on relevant laws and regulations pertaining to fraud and risk management. Provide support in onboarding, training, and mentoring of new team members as the team expands.

Assist in addressing escalations from customers, banks, third-party vendors, or any other related issues.

What you'll bring to the team :

Extensive Experience : A minimum of 5 years in risk management, encompassing traditional and alternative payment methods.

Proficiency in utilizing and deployment of industry-standard risk management tools such as Lexis / Nexis, Salesforce, Tableau, G2, CyberSource, Feature Space, etc.

Hands-on experience in AML transaction monitoring and mitigating online fraud, including account takeover, phishing, and online card testing.

• Diverse Knowledge : In-depth understanding of AML, card-not-present fraud schemes, risk prevention methods, and detection tools for digital, virtual, and physical goods.
• Analytical Acumen : Capable of analyzing large transactional datasets, interpreting complex situations, and making sound decisions under pressure.

Proficient in account and portfolio-level risk management principles.

• Execution Focus : Highly motivated with a proactive approach and strong prioritization
• Curiosity : Inquisitive nature with a commitment to understanding processes and identifying risk factors and trends through technical data analysis and statistical interpretation.
• Adaptability : Agile in the face of ambiguity and complexity, displaying flexibility and an open-minded approach to new challenges.

Capable of seamlessly transitioning between tasks and adapting to changing circumstances.

• Preferred Qualifications :
• Leadership Experience : Previous experience in a leadership role is a strong asset. Demonstrated ability to lead and guide teams in the field of risk management is highly desirable.
• Industry Certifications : Possession of relevant industry certifications, such as Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS), is a plus.

LI-Remote All of our Veeps live out our core values : We look for excellence : individuals that are better than we are and not only meet our values but bring value to our teams.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box.

Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!We are committed to providing an environment that is inclusive and accessible.

Versapay is an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment / interview process is required and we will work with you to make sure your needs are addressed.