Operations Manager

Overview

Join to apply for the Operations Manager role at GDI Integrated Facility Services.

Join the GDI Family! One provider. One solution. All your facility maintenance services. GDI provides best in class integrated, high level, facility maintenance services to the United States and Canada. We have more than 30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we offer unrivaled client experience and satisfaction.

At this time we are recruiting for an Operations Manager working out of our Regional Office in Dartmouth, Nova Scotia.

Position Summary

Reporting to the General Manager, the Operations Manager is accountable for service delivery within a portfolio of accounts – this includes but is not limited staff management, quality assurance, supply and equipment management, working within applicable budgets, liaison with clientele. Oversee, train, and direct the janitorial staff on site to ensure that all employees are kept safe and the customer’s quality expectations are met or exceeded.

Responsibilities

• Maintain the accounts’ cleaning requirements at a consistent, optimum level of efficiency.
• Develop and maintain on-going working relationship with property management/tenants.
• Supervise, lead, motivate and develop employees within assigned duties.
• Coordinates and organizes additional or project work at various sites.
• Monitor and inspect buildings for additional services or “extras.”
• Establish / oversees work schedule through UKG Payroll System.
• Monitor and control labour hours/dollar budgets for all accounts. Administer payroll, transfers and terminations.
• Conduct inspections of buildings to ensure work is being carried out in accordance with procedures. Implement corrective action when necessary. Prepares reports.
• Ongoing training of hourly paid staff in the correct procedures of cleaning, according to the company’s policies and procedures, and WHMIS training on hazardous chemicals in the workplace.
• Order supplies as per company policies and procedures and ensure proper control over stock at all times.
• Maintain a record of all equipment and ensure all equipment is kept clean and serviced.
• Ensure that all requirements of Occupational Health and Safety Act and Employment Standards are followed.
• Other related duties as assigned by the General Manager.

Qualifications

• Candidates must have five years living in Canada in order to undergo screening for Enhanced Security Clearances.
• Three years experience in the cleaning / janitorial industry is preferred.
• Cost management of budget items for labour and supplies, ability to monitor and modify for improvement, explain variances.
• Understanding of workplace rules, dealing with employees, and health and safety legislated requirements.
• Experience in a unionized workplace preferred.
• Experience in hiring, training and performance monitoring/discipline of staff.
• Ability to communicate comfortably with clients at all levels, basic writing skills.
• Ability to work with MS Office 365 and other software Apps.
• Ability to work with hand-held computer technology.

Other requirements

This position requires a clear Criminal Background Check. The successful proponent will be required to obtain Federal Government Reliability Level Clearance as well as RCMP Cleanance.

Accommodation GDI Services (Canada) LP is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Services (Canada) LP if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, GDI Services (Canada) LP will work with you to determine

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Facilities Services