Assistant Station Manager

Canadream ClubMirabel, QC, Canada

30+ days ago

Job type

Full-time

Job description

Posted Wednesday, March 5, 2025 at 7 : 00 AM

Discover Your Adventure with CanaDream!

At CanaDream, we create unforgettable vacations for those eager to explore Canada at their own pace.

Why Join Us?

Year-Round Excitement : While we’re open all year, our stations truly come alive from May through October, welcoming visitors from around the world.
Make a Difference : At CanaDream, you have the chance to make a real impact on our Guests and Customers. Your efforts will help create memorable experiences that last a lifetime.
Fun and Dynamic Team : Work with a fantastic team of people who know how to have fun while delivering top-notch service. We believe in enjoying the ride while getting the job done to the best of our abilities.
Ignite Your Passion : Join us and ignite your passion for travel and hospitality. Be part of a team that values your contributions and supports your growth.

Job Title : Assistant Station Manager

Job Location : Mirabel, Quebec

Compensation : Competitive salary and benefits offered

Employment Status : Exempt from overtime

Reports to : Station Manager

Position Description :

The Assistant Station Manager is the second-in-command at the Station and will assist the Station Manager in the day-to-day operations of the location. The successful incumbent must possess robust leadership skills, high personal and professional standards, be a hands-on leader / manager, and have a solid knowledge of New and Used RVs, Finance, and Fixed Operations.

Essential Duties and Responsibilities :

Operational / Resource Management Responsibilities :

Collaborate with the Station Manager : Foster a sense of ownership by setting clear expectations, managing resources, assigning responsibilities, and providing coaching while maintaining accountability.

Management Decisions : Make decisions in alignment with CanaDream’s policies, procedures, and relevant guidelines to ensure consistency.

Daily Leadership : Assist the Station Manager in leading and executing tasks across various departments.

Joint Responsibility : Share responsibility for the station's overall performance, profitability, growth, direction, and success.

Facility Maintenance : Work with the Executive Assistant to address facility and building maintenance issues in the Station Manager’s absence.

Operational Support : Effectively handle day-to-day issues such as operational challenges, late Guests, complaints, vehicle switches, claims, and shop maintenance.

Versatility : Perform the daily duties of any other station worker as needed.

Asset Management : Ensure the appropriate usage and maintenance of company-owned assets.

Staffing and Scheduling : Collaborate with the Station Manager to determine staffing requirements and ensure the team is scheduled according to station needs and budgetary constraints.

Training and Development : Work with the Station Manager to enforce training programs implemented by Head Office. Actively coach Crew members to continuously improve their skills and contributions to CanaDream.

Guest Experience :

Monitor, improve, and maintain guest service standards in the day-to-day operation of the Station.

Provide rental quotes to prospective guests, process rental and sales deposits, handle rental contracts, sell ancillary products, demonstrate RVs and equipment, and perform damage inspections.

Ensure high levels of guest service are maintained.

Skillset, Education & Experience :

Education : High School diploma with preference given to relevant post-secondary degree.

Experience : Minimum of 2 years of experience in the Automotive / RV Industry or Tourism / Hospitality Industry preferred.

Effective Communication : Proficient in speaking, listening, and writing clearly, thoroughly, and timely.

Attention to Detail : Detail-oriented with the ability to follow through on tasks.

Working Conditions :

Office environment, shop facilities, and the yard.

Manual dexterity required.

Travel to Head Office, other Stations, and offsite events is required.

Disclaimer : This job description is only a summary of the typical functions of this job and is not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

Acknowledgment :

I have read and understand the requirements of this position. I acknowledge that I may be required to perform additional tasks as reasonably requested by my manager. I accept the responsibilities outlined above.

If you like the sound of all of this, are ready for a challenging yet rewarding role within a supportive team, and believe you possess the required skills and experiences, then please apply to CanaDream Careers .

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Station Manager • Mirabel, QC, Canada