Housing Support Worker - Casual

Position Title : Housing Support Worker

Reports to : Manager of Supportive Housing

Compensation : $26.26-$28.52 per hour

Union : BCGEU

Location : Nanaimo, BC

Schedule : Casual

Closing Date : December 10, 2025 at 4pm

Organizational Focus :

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Position’s Primary Objectives :

Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica’s Supportive Housing programs. Housing Support Workers are accountable for delivering programs and services to tenants to support their success as residents of Pacifica Housing, including :

• Delivering person-centered support services and programs following a “housing first” philosophy to tenants as part of a dedicated team;
• Following prescribed policies and procedures associated with Property Management;
• Supporting tenants through a PSR approach;
• Advocating on behalf of tenants with community agencies;
• Attending to overdoses and administering naloxone.

Key Responsibilities :

1. Provides individualized, person-centered support to tenants, including :

2. Performs a variety of property management related functions, including :

3. Performs administrative responsibilities, including :

4. Other related duties, including :

Requirements

Note : An equivalent combination of education and experience may be considered

Education :

Experience :

Knowledge, Skills and Abilities :

Additional Criteria for Role :

As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment.

Please note : While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment.

Benefits

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, and diversability.